Mitchell Houser

Provide 3D scanning, reverse engineering, and CAD design services for automotive, industrial, structural, and aesthetic applications. Capture precise point cloud data using infrared and blue laser scanning methods, then process scan data into usable digital models for fitment, prototyping, repair, and fabrication. Design prototypes, replacement components, composite molds, and production-ready concepts using CAD, CAM, FDM printing, and surfacing workflows. Communicate directly with clients to define project goals, plan deliverables, and support efficient private-contract project execution.

Work with customers in repairing/maintaining their vehicle. Coordinate workflow of inspection, diagnostics, quoting repairs, presenting repairs and making recommendations to reach customer’s goals with the vehicle. Develop trusting relationships with customers to bring repeat business. Majority of time working with different companies under contract for warranty coverage for significant repairs.

Supported Subaru diagnostics and repairs by researching parts, confirming fitment, and coordinating vendors. Managed Blue Star Works machining projects, from complex engine rebuilds to custom machining, with focus on tolerance, fitment, planning, timelines, and collaboration. Built parts kits to improve repair efficiency through overlapping parts research and development.

Researched, sourced, and managed parts for repair, aftermarket, and motorsport vehicles. Maintained inventory, negotiated with vendors, and coordinated with service advisors, shop foremen, technicians, and customers to support efficient, accurate repairs.

Managed day-to-day operations, employment of technicians and service staff to the required standard. Oversee and encourage technicians to advance in their careers by providing training to learn or refine skills, obtain certificates, and move into higher technician levels. Management of inventory. Using data generated by integrated systems to track profit and loss in relation to employee productivity. Balance financials and transactions to business accounts.

Collaborated with customers, vendors, and technicians to plan street and racing vehicle projects. Researched technical limitations, sourced or fabricated parts, inspected hardware, coordinated project needs, and managed timelines, costs, and communication to support successful project outcomes.

Served as the first point of contact for customers by gathering vehicle concerns, coordinating technician inspections, identifying parts and labor needs, presenting repair recommendations, and overseeing repairs through completion. Focused on accurate first-time repairs, vehicle longevity, and long-term customer relationships.