Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mitchel Bennett

Oshkosh,WI

Summary

Dedicated professional with extensive experience as a Gate Guard at Fleet Farm, excelling in visitor screening and incident reporting. Recognized for enhancing security measures and providing exceptional customer service. A reliable team player with strong attention to detail, committed to maintaining a safe environment and promoting a positive organizational image.

Overview

24
24
years of professional experience

Work History

Gate Guard

Fleet Farm
06.2021 - 06.2025
  • Maintained a safe environment through effective communication with fellow gate guards and supervisors.
  • Enhanced security by diligently monitoring access points and verifying visitor credentials.
  • Kept check-in area clean and neat at all times.
  • Contributed to improved efficiency by accurately logging entry and exit details for vehicles, personnel, and deliveries.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Provided exceptional customer service to visitors, addressing concerns, and directing them to appropriate locations within the premises.
  • Upheld a high standard of professionalism through consistent punctuality, attention to detail, and dedication to maintaining site security.
  • Assisted in the reduction of security breaches by conducting thorough vehicle inspections and reporting suspicious activities.
  • Supported management in maintaining order during high-traffic events, resulting in smooth operations and minimal disruption.
  • Promoted a positive image of the organization while interacting professionally with employees, visitors, vendors, and contractors.
  • Investigated suspicious activities and persons to maintain security of premises.

Wheelchair Van Driver

Lutheren Social Services
05.2012 - 06.2017
  • Enhanced company reputation through courteous, punctual, and professional service for passengers with special needs.
  • Collaborated with healthcare professionals to coordinate pick-up times and locations, streamlining scheduling processes.
  • Provided timely communication with dispatchers regarding route changes or delays, ensuring smooth operations across the fleet.
  • Exceeded industry standards for quality control measures through meticulous attention to detail in vehicle maintenance and cleanliness procedures.
  • Reduced stress for families of wheelchair-bound individuals by providing reliable transportation services that allowed them increased independence in their daily lives.
  • Promoted a positive work environment through consistent adherence to company policies and procedures while performing daily tasks.
  • Increased operational efficiency by maintaining knowledge of local traffic patterns and adjusting routes as necessary to avoid congestion or road hazards.
  • Fostered trust among passengers by maintaining strict confidentiality regarding personal information discussed during ride services.
  • Participated in ongoing training programs focused on first aid techniques, emergency preparedness measures, defensive driving strategies, and more for enhanced job performance outcomes.
  • Utilized GPS navigation systems effectively to ensure timely arrivals at each destination without sacrificing passenger safety or comfort levels.
  • Performed daily pre-trip inspections to maintain a clean and mechanically sound vehicle for reliable transportation services.
  • Maintained accurate records of trips, mileage, and other documentation as required by company policy and regulatory agencies.
  • Developed strong relationships with clients by consistently providing exceptional customer service experiences during each interaction.
  • Improved passenger satisfaction by providing safe and efficient transportation services to wheelchair-bound individuals.
  • Assisted passengers in boarding and exiting the vehicle, ensuring their safety and comfort throughout the trip.
  • Demonstrated strong multitasking capabilities while managing multiple responsibilities such as driving, passenger assistance, and trip documentation simultaneously.
  • Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
  • Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Achieved daily preparation for vehicle inspections prior to travel.
  • Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Participated in annual training to maintain [State] commercial driver's license certification for medical transport.
  • Delivered passengers to destinations safely and on time.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Followed applicable traffic regulations and traffic laws.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Remained calm and poised in emergent situations.
  • Responded with ease to sudden changes in routes and schedules.
  • Communicated with passengers regarding estimated time of arrival.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Observed passengers during the journey and reported any suspicious behavior.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.

Maintainence

Pac-air
10.2008 - 11.2009
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Had right knee replaced Nov.2009 Ended up Disabled.

Welder/Maintainence

Medalist Lazerfab
06.2004 - 10.2008
  • Welded in flat, horizontal, vertical, and overhead positions.
  • Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
  • Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
  • Fabricated shop parts directly from blueprints.
  • Inspected welds and checked critical measurements to meet specifications.
  • Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
  • Prepared welding equipment to perform advanced welding work.
  • Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
  • Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
  • Delivered high-quality customer service as a reliable and skilled welder, contributing to positive company reputation and repeat business.
  • Assisted in blueprint reading and interpretation for accurate alignment of parts during assembly process.
  • Chipped off excess weld, slag, and spatter using hand tools.
  • Conducted rigorous post-weld inspections to guarantee structural integrity of each piece.
  • Maintained high standard of quality control, ensuring all welds met or exceeded industry standards.
  • Welded metal components in vertical, overhead and flat positions.
  • Maintained safety by wearing protective equipment, staying alert and following procedures.
  • Welded various connections with high-quality final results.
  • Bolted, clamped and tack-welded parts to secure components prior to welding.
  • Cleaned material surfaces to remove dirt or excess acid using chemical solutions, wire brushes and grinders.
  • Prepared for assembly by positioning, aligning and securing parts using tools such as jigs and vises.
  • Inspected welds for accuracy and conformance to specifications.
  • Avoided warping, shrinkage, and distortion by carefully controlling welding processes.
  • Inspected pieces for defects, measured, and checked with straightedges or templates for compliance with specifications.
  • Chipped away debris and thick crusts of rust, slag, and other materials to ready surfaces for welding.
  • a new machine broke down and tech support could notget there for 2 weeks,the plant manager knew my mechanical ability so he asked me to look at the machine to see what was wrong.i used my diognostic skills. and in about half an hour found out what was wrong,got it up and running. if the machine would have stayed broken for the 2 weeks it would have cost the company $22.000 per day down time. there for the plant manager put me in maintainence.

Delivery Driver

Kitz&Phiel Hardware
09.2003 - 06.2004
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.

HYVAC Tech

Monroe Heating and Cooling
09.2001 - 09.2003
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Repaired and replaced motors, bearings and belts.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
  • Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
  • Maintained boilers, hot water systems, gas heating equipment and food service equipment.
  • Repaired and replaced heating and air conditioning systems for commercial customers in [Type] industry.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
  • Repaired and replaced faulty motors, blowers, switches and compressor units.
  • Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
  • Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
  • Inspected cooling systems and identified potential problems.
  • Troubleshot and diagnosed issues with HVAC and refrigeration units.
  • Performed routine maintenance on heating and cooling systems.
  • Assisted in maintenance, repair and installation of ventilation systems.

Education

Oshkosh West High School
Oshkosh, WI
06-1974

No Degree - None

Seminars For Dementia And Alsheimers
Madison, WI

Skills

  • CCTV monitoring
  • Physical fitness
  • Vehicle inspection
  • Visitor screening
  • Incident reporting
  • Theft prevention
  • Bag inspections
  • Vendor registration
  • Gate management
  • Customer service
  • Team player
  • Problem-solving
  • Honest and dependable
  • Reliable and responsible

Timeline

Gate Guard

Fleet Farm
06.2021 - 06.2025

Wheelchair Van Driver

Lutheren Social Services
05.2012 - 06.2017

Maintainence

Pac-air
10.2008 - 11.2009

Welder/Maintainence

Medalist Lazerfab
06.2004 - 10.2008

Delivery Driver

Kitz&Phiel Hardware
09.2003 - 06.2004

HYVAC Tech

Monroe Heating and Cooling
09.2001 - 09.2003

Oshkosh West High School

No Degree - None

Seminars For Dementia And Alsheimers

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Mitchel Bennett