Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Mitchel Cabrera

Bellflower,CA

Summary

Dynamic Operations Manager with a proven track record at Hudson Group, excelling in team leadership and operations management. Skilled in mechanical troubleshooting and employee motivation, I enhanced performance outcomes through effective training and accountability measures, ensuring compliance with policies while maintaining exceptional customer service.

Overview

11
11
years of professional experience

Work History

Operations Manager

Hudson Group
06.2021 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Maintenance Technician

Lee & Associates
02.2016 - 06.2021
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Installed new locks, door handles, and door closers.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Reduced equipment failures, meticulously adhering to manufacturers' maintenance guidelines.
  • Facilitated smoother operation of HVAC systems through regular maintenance and updates.
  • Replaced worn or broken parts on machines and equipment.
  • Repaired and replaced pumps, valves and motors.

General Laborer

C&J
05.2014 - 02.2016
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Notified supervisors of defective equipment or material.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Helped with erecting scaffolding and ladders.
  • Mixed and poured concrete for variety of projects.
  • Operated forklifts and boom lifts to complete various tasks.
  • Installed drywall, siding and other structural components.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.

Education

Leuzinger High School
Lawndale, CA
06.2008

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Decision-making
  • Employee motivation
  • Policies and procedures implementation
  • Mechanical troubleshooting
  • Building maintenance
  • Preventive Maintenance
  • Troubleshooting skills
  • Plumbing
  • Heavy lifting
  • Time management
  • Attention to detail

Timeline

Operations Manager

Hudson Group
06.2021 - Current

Maintenance Technician

Lee & Associates
02.2016 - 06.2021

General Laborer

C&J
05.2014 - 02.2016

Leuzinger High School

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