Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
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Mitchel Craven

Providence,UT

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable aspiring Zoologist with strong ability in preforming assigned tasks. Offering customer service and work related knowledge. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Diligent College Student focused on Zoology and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Overview

13
13
years of professional experience

Work History

Security Officer

Utah's Hogle Zoo
Salt Lake City, Utah
06.2022 - Current
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Enforced access control measures in accordance with established procedures.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Responded to alarms and conducted investigations as required.
  • Assisted in the development and implementation of security policies and procedures.
  • Maintained accurate logs of all security related activities.
  • Provided escorts for visitors as needed throughout the facility.
  • Performed first aid and CPR when necessary during emergency situations.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Assisted with crowd control during large events held at the facility.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Operated communication systems between officers stationed throughout the facility.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Responded to medical emergencies before paramedic and law enforcement arrival.
  • Maintained high levels of alertness throughout shifts.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.

Warehouse Packer

FedEx
Logan, UT
09.2023 - 01.2024
  • Organized warehouse inventory and stocked shelves with incoming deliveries.
  • Collected empty pallets for reuse or disposal in accordance with company policy.
  • Assembled and packed orders according to customer specifications.
  • Verified accuracy of items picked against packing list.
  • Labeled boxes, containers, and pallets for shipment purposes.
  • Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
  • Received incoming shipments, inspected contents, compared against invoices and purchase orders.
  • Assisted in loading outgoing shipments onto delivery trucks and ensuring security of cargo loads.
  • Used handheld scanners to track inventory movement within the warehouse system.
  • Identified damaged or defective products upon receipt and reported them accordingly.
  • Transported goods between different departments using material handling equipment.
  • Provided support in receiving large shipments by breaking down bulk cases into smaller quantities.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Prepared orders by processing requests, pulling materials, packing boxes and placing orders in delivery area.
  • Used pallet jacks to move items to and from warehouse locations.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Receptionist

Premier Inn
Gloucester, UK
04.2021 - 05.2022
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Monitored security cameras in the lobby area to ensure safety of employees and guests.
  • Updated daily log book with information about visitors entering the premises.
  • Assisted with special projects assigned by management when required.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Lifeguard

Cotswold Country Park & Beach
Cirencester , UK
04.2019 - 08.2019
  • Performed emergency rescues when necessary.
  • Provided assistance to swimmers of varying skill levels.
  • Enforced all safety regulations and posted rules for patrons.
  • Performed regular cleaning and maintenance of pool equipment.
  • Assisted with swim lessons for guests and members of the facility.
  • Maintained accurate records of incident reports, pool chemicals, and patron counts.
  • Organized recreational activities such as water polo and volleyball games.
  • Instructed patrons on proper use of diving boards, slides, ladders.
  • Developed a comprehensive training program for new lifeguards.
  • Responded quickly to medical emergencies in the pool area.
  • Assisted with orientation sessions for new lifeguards in training.
  • Reported any unsafe conditions or suspicious activity to management immediately.
  • Prepared detailed incident reports following accidents or other incidents.
  • Inspected rescue tubes and buoys regularly to ensure they are in good condition.
  • Provided first aid care to injured patrons before paramedics arrived on scene.
  • Maintained constant surveillance of patrons in the swimming area at all times.
  • Watched over swimmers to respond quickly to distress situations.
  • Maintained neat and clean pool area and clean water.

Main Grill Cook

Nandos Peri Peri
Gloucester, UK
08.2018 - 02.2019
  • Prepared and cooked various meats, poultry, seafood, vegetables, and other food items according to recipes or customer specifications.
  • Maintained a clean work station area including tables, shelves, grills, broilers, fryers, pasta cookers and other kitchen equipment.
  • Monitored stock of all necessary supplies needed for daily operations.
  • Ensured that all food products were stored in accordance with health regulations.
  • Followed proper plate presentation techniques when serving orders to customers.
  • Checked the quality of raw materials used for cooking and preparation purposes.
  • Inspected kitchen equipment for cleanliness and functionality on a regular basis.
  • Adhered to safety standards while operating kitchen equipment such as knives, slicers and grinders.
  • Strictly followed recipe instructions when preparing menu items such as sauces, soups and marinades.
  • Responded promptly to guests' requests related to grill-cooked dishes.
  • Maintained knowledge of current menu items ingredients and their respective cooking methods.
  • Organized supplies in an efficient manner so that they can be easily accessed during peak hours.
  • Trained new staff members on proper usage of kitchen tools and equipment.
  • Communicated with wait staff regarding customer special orders or dietary restrictions.
  • Operated and cleaned flat top grill, char grill, hood vent and fryers.
  • Prepared meats to appropriate internal temperature to ensure safety.
  • Followed food safety and sanitation procedures.
  • Executed proper knife handling skills to prevent injuries.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Sanitized workstation before and after shift to prevent illness and food contamination.

Missionary

Church Of Jesus Christ Of Latter Day Saints
Salt Lake City, UT
08.2015 - 09.2017
  • Developed and implemented a plan to facilitate spiritual growth in a local church.
  • Led meetings with members of the church community.
  • Conducted outreach activities such as door-to-door visits, street preaching, and distributing religious literature.
  • Coordinated volunteer activities aimed at helping those in poverty or distress.
  • Monitored progress of new converts by visiting them regularly and providing support when needed.
  • Learned and spoke Spanish to interact with others.
  • Met and built relationships with local leaders to boost integration in community and goal achievement.
  • Measured program achievement and documented in reports.
  • Worked closely with translators to assist with communication and translation of scripture for community members speaking Spanish.
  • Developed lesson plans in accordance with curricula and core church beliefs.

Sandwich Artist

SUBWAY®Restaurants
Gloucester, UK
10.2014 - 07.2015
  • Greeted customers and provided product knowledge.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Operated cash registers to process payments from customers.
  • Maintained cleanliness of work area throughout shift.
  • Stocked shelves with products and supplies.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Organized inventory for efficient restocking of products.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Trimmed meats and cheeses for sandwiches as needed.
  • Followed established procedures for handling money transactions accurately.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Upsold additional items to increase store profits.
  • Replenished condiments and other supplies at front counter areas.
  • Verified that prepared food met quality standards prior to serving it to customers.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Assisted team members during peak hours when necessary.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Kept customer and food preparation areas clean and well-organized.
  • Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.

Teen Docent

Utah's Hogle Zoo
Salt Lake City, Utah
03.2011 - 11.2012
  • Greeted visitors and provided information about the Zoo's exhibits, aniamls, and programs.
  • Assisted with educational programming for children and families.
  • Prepared materials for upcoming events and activities.
  • Prepared materials and specialized diets for animals.
  • Organized docent tours of the facility and its grounds.
  • Provided assistance to staff in maintaining a clean, safe, and secure environment.
  • Answered questions from guests regarding the the Zoo's history, animals, and procedures.
  • Developed new interactive activities for visiting groups of students and adults.
  • Helped design promotional materials such as flyers, posters, banners.
  • Facilitated guided tours around the facility while providing engaging commentary.
  • Participated in team meetings to discuss current projects or initiatives.
  • Compiled feedback from guests through surveys or other forms of evaluation.
  • Worked closely with other departments within the organization to ensure efficient operations.
  • Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
  • Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
  • Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
  • Checked exhibits frequently for cleaning and maintenance needs to keep areas organized and tidy.
  • Entertained visitors and tourists with various props and signs to maximize engagement.

Education

GED -

Bridgerland Technical College
Logan, UT
09-2023

Bachelor of Science - Wildlife And Wildlands Management

Utah State University
Logan, UT

Skills

  • Document Management
  • Stationary surveillance
  • CCTV Surveillance
  • Relationship building and management
  • Conflict de-escalation
  • Complex Problem-Solving
  • General security
  • First aid and CPR certified
  • Emergency Response
  • Access Control
  • Fluent in Spanish
  • Conflict resolution techniques
  • Threat Assessment
  • High level of integrity

Affiliations

  • Motorcyclist Enthusiast
  • Animal Expert
  • Self Proclaimed Movie Critic
  • Average Video Gamer Player
  • Avid Student in Zoology

Languages

English
Native/ Bilingual
Spanish
Professional

Accomplishments

  • Bronze Presidential Volunteer award for hours of public service.
  • Fluent in Spanish, able to read, write and speak.
  • Graduated Regions studies program, (Institute).

References

References available upon request.

Timeline

Warehouse Packer

FedEx
09.2023 - 01.2024

Security Officer

Utah's Hogle Zoo
06.2022 - Current

Receptionist

Premier Inn
04.2021 - 05.2022

Lifeguard

Cotswold Country Park & Beach
04.2019 - 08.2019

Main Grill Cook

Nandos Peri Peri
08.2018 - 02.2019

Missionary

Church Of Jesus Christ Of Latter Day Saints
08.2015 - 09.2017

Sandwich Artist

SUBWAY®Restaurants
10.2014 - 07.2015

Teen Docent

Utah's Hogle Zoo
03.2011 - 11.2012

GED -

Bridgerland Technical College

Bachelor of Science - Wildlife And Wildlands Management

Utah State University

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Mitchel Craven