Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mitchel Lamb

San Diego,CA

Summary

Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Sales Manager

Ice Beanie
Remote
02.2022 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Converted project specifications into drawings and other materials that would be used to create product.
  • Brainstormed with peers and other members of design team to determine enhancements and product features.
  • Documented each step in product's design process for use in manuals.
  • Negotiated with vendors and manufacturers on pricing, services and scheduled shipping windows.

Delivery Driver

Amazon
San Diego, CA
01.2024 - 06.2024
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Received daily delivery instructions and route assignments from dispatch.
  • Assisted warehouse personnel in packing orders when necessary.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Notified customers of delays to decrease calls to support.
  • Handled merchandise in accordance with product handling standards.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.

Sales Associate

AT&T
San Diego
08.2023 - 03.2024
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Tracked sales performance metrics to identify trends in market place.
  • Attended weekly team meetings to review performance goals and objectives.
  • Assisted customers with product selection, sizing and styling.
  • Upsold additional items based on customer interests and needs.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Developed promotional strategies to increase sales volume.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Developed trusting relationships with customers by making personal connections.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Recommended, selected and located merchandise based on customer desires.
  • Placed special orders or called other stores to find desired items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Greeted customers to determine wants or needs.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Real Estate Assistant

Mae Lamb Realty
Monterey, CA
01.2015 - 02.2022
  • Prepared and maintained accurate property listings, sales contracts and closing documents.
  • Coordinated appointments to show marketed properties.
  • Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
  • Assisted clients in home staging and overall preparation for real estate sales process
  • Developed and deployed marketing collateral to promote properties and drive sales.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Established administrative work procedures to track staff's daily tasks.
  • Implemented strategies to optimize successful closing of real estate transactions.
  • Processed applications and paperwork in accordance with state and federal laws.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.

Waiter

The Sur
Carmel Valley, CA
05.2016 - 03.2018
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Informed customers about daily and seasonal specials.
  • Used cash registers and credit card machines to cash out customers.
  • Trained new servers on restaurant policies and procedures.
  • Met with chef to review daily specials and menu changes.
  • Processed orders and sent to kitchen employees for preparation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Checked guests' identification before serving alcoholic beverages.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.

Cashier

Yogurtland
Santa Cruz
02.2014 - 04.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

Bachelor of Science - Business Administration And Management

University of Santa Barbara
Santa Barbara, CA
05.2020

Skills

  • Strategic Account Development
  • Discount Planning
  • Compelling Leadership Skills
  • Persuasive Selling
  • Client Base Retention
  • Sales Process
  • Motivational Techniques
  • Networking Events
  • Strategic Direction
  • Exceptional Multitasking Skills
  • Closing Techniques
  • Retail Knowledge
  • Direct Sales
  • Brand-Building Strategies
  • Customer Order Management
  • Test and Optimize Systems
  • Web Intelligence
  • Troubleshoot Malfunctions
  • Issue and Resolution Tracking
  • Organizational Skills

Timeline

Delivery Driver

Amazon
01.2024 - 06.2024

Sales Associate

AT&T
08.2023 - 03.2024

Sales Manager

Ice Beanie
02.2022 - Current

Waiter

The Sur
05.2016 - 03.2018

Real Estate Assistant

Mae Lamb Realty
01.2015 - 02.2022

Cashier

Yogurtland
02.2014 - 04.2016

Bachelor of Science - Business Administration And Management

University of Santa Barbara

Similar Profiles

CREATE PROFILE
Mitchel Lamb