Mitchel Strother
Baton Rouge,LA
Summary
- Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
- Passionate Emergency Medical Technician with 2& 1/2 years of experience. Well-versed in all elements of patient care with success in quickly responding to emergency situations. Proven leadership skills in working within collaborative settings.
- Highly motivated Firefighter with in-depth knowledge of safely suppressing fires. Thinks quickly under pressure and remains calm in stressful situations. Offering four years of experience in efficiently responding to fire and EMS alarms. Proficient in performing emergency diagnostic and treatment procedures.
Overview
11
11
years of professional experience
6
6
Certification
Work History
Store Manager
Gold-N-Guns Pawn Shop
02.2012 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Supervised guests at front counter, answering questions regarding products.
Emergency Services Technician
Our Lady Of The Lake Hospital
03.2020 - 05.2021
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Quickly responded to codes and cardiac monitor alarms.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Followed all safety protocols and took necessary precautions while providing care.
- Delivered emotional support to patients and families.
- Collaborated with medical doctors and other healthcare professionals.
- Observed patient behavior to report changes to medical personnel.
- Utilized communication devices to maintain contact with supervisors.
- Trained new EMTs on proper protocols and procedures.
Firefighter/Engineer
St. George Fire Department
12.2016 - 02.2020
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
- Controlled hazardous materials and waste incidents to avoid fires and injuries.
Education
High School Diploma -
Parkview Baptist High School
Baton Rouge, La05.2008
Some College (No Degree) - CyberSecurity
Southern New Hampshire University
Hooksett, NHSkills
- Records Organization and Management
- Security System Monitoring
- Inventory Management
- Store Opening and Closing Procedures
- Leadership
- Advanced Pre-Hospital Emergency Care
- Emergency Room Care
- Emergency Response and Assessment
- Dispatch Communication Protocols
- Ladder Operation
Accomplishments
- Awarded Best of Ascension in 2019
- Awarded Dean's or Presidents list every semester.
- Currently ranked at a 3.79 GPA in CyberSecurity undergraduate program.
- Graduated 3rd in my class out of Recruit Academy and a 98% on Civil Service exam.
Certification
- Firefighter/Operator
- Ladder/Aerial truck certified
- EMT-B
- Hazardous Material Awareness and Ops
Hobbies
My hobbies include beach volleyball for the competitions and friendships I've made and kept at the complex. I also enjoy generally anything tech related. My hobbies typically range from a mix of activities to stay in shape and improve my health to mental stimulation such as reading and learning skills or abilities as well as finding ways to help others.
Additional Information
Previous jobs held: Lifeguard, Landscaping manager, and restaurant server/cook.
Please feel free to reach out to me if you have any other questions and thank you for your time and consideration.
Timeline
Emergency Services Technician
Our Lady Of The Lake Hospital
03.2020 - 05.2021
Firefighter/Engineer
St. George Fire Department
12.2016 - 02.2020
Store Manager
Gold-N-Guns Pawn Shop
02.2012 - Current
High School Diploma -
Parkview Baptist High School
Some College (No Degree) - CyberSecurity
Southern New Hampshire University
- Firefighter/Operator
- Ladder/Aerial truck certified
- EMT-B
- Hazardous Material Awareness and Ops
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