MITCHELL ADLER
CHATTANOOGA,TN
Summary
Achieved significant reductions in missed leads and improved client engagement through optimized CRM workflows. Mentored new hires in the effective application of Keap and Thryv, resulting in consistent performance target exceedance. Established strategic data hygiene and KPI tracking processes, enhancing operational efficiency and accelerating payment cycles. Delivered comprehensive client training that drove impactful business results. Experienced with delivering strategic consulting services to enhance client business operations. Utilizes in-depth industry knowledge and analytical skills to identify and implement effective solutions. Track record of building strong client relationships and driving measurable results.
Overview
13
13
years of professional experience
Work History
Business Automation Consultant
Thryv
05.2025 - Current
- Developed and streamlined automation processes using Keap/Thryv, resulting in a 10+ hours/month time savings for small business clients. Enhanced client engagement by standardizing intake, reminders, and invoicing, which significantly reduced no-show rates and expedited quote-to-cash cycles. Conducted GBP tune-ups and SEO audits, improving client visibility and online presence.
- Mentored new hires and played a pivotal role in the Emerging Leaders program, graduating in 2024.
Business Advisor
Thryv
08.2022 - 05.2025
- Consistently exceeded sales targets, achieving 135% of OTE in 2023 and 108% in 2024 despite compensation changes. Successfully booked 15-20 qualified demos weekly and supported approximately 5 successful closes per month. Educated business owners on enhancing their websites, boosting Google visibility, and implementing automation basics, thereby partnering effectively with advisors to improve close rates. Tracked pipeline and leads through Salesforce and Salesloft.
Managed Repair Representative
Progressive Insurance
01.2020 - 01.2022
- Optimized repair processes by coordinating with shops and vendors, achieving a 15% reduction in repair cycle time while maintaining high customer satisfaction rates. Skillfully negotiated estimates to manage costs effectively without compromising service quality.
Assistant Sales Manager
Auto Painting USA
01.2018 - 01.2019
- Implemented an effective outbound rhythm strategy that significantly increased location profitability.
- Recruited, trained, and coached team members to consistently achieve monthly sales targets.
Forward Observer (13F)
United States Army
01.2013 - 01.2016
- Executed target location duties and successfully coordinated mortar, artillery, and close air support operations. Sent precise fire missions to the Fire Direction Center and issued corrections to ensure accurate effects on target. Maintained and operated communication equipment, digital fire systems, and laser range finding devices.
Education
Business Automation & CRM Strategy
Keap Academy
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Thryv
01.2024
High School Diploma - undefined
Wellington Christian School
Wellington05.2010
Skills
- Consulting & Strategy
- Pipeline Management
- KPI tracking
- Cold Outreach & Prospecting
- Salesforce and Salesloft
Websites
Timeline
Business Automation Consultant
Thryv
05.2025 - Current
Business Advisor
Thryv
08.2022 - 05.2025
Managed Repair Representative
Progressive Insurance
01.2020 - 01.2022
Assistant Sales Manager
Auto Painting USA
01.2018 - 01.2019
Forward Observer (13F)
United States Army
01.2013 - 01.2016
Business Automation & CRM Strategy
Keap Academy
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Thryv
High School Diploma - undefined
Wellington Christian School