Mitchell Bergman
Russia,OH
Summary
Highly dedicated with 17 years of professional experience within different industries. I am committed to the highest level of professional standards, company procedures, equality, respect for all, and leadership. I thrived and enjoyed my previous times at Hilti. Now armed with a variety of different experiences, I am confident these attributes will help lead Hilti to growth and success in the future.
Overview
17
17
years of professional experience
Work History
First Officer
American Airlines
11.2023 - Current
- Second in Command position on the B737 aircraft.
- Focusing on company SOPs to develop the leadership skills, CRM, and command authority that are required to be a successful captain.
- Collaborated with the Captain and crew members to ensure smooth communication and coordination during flights.
- Improved on-time performance by effectively managing time-sensitive tasks during flight preparations.
Line Check Airman
PSA Airlines
07.2019 - 11.2023
- Provide pilot Initial, Upgrade, and Instructor operating experience in compliance with AQP curriculum.
- Conduct FAA Part 121 line evaluations in accordance with FAA and AQP regulations.
Captain
PSA Airlines
07.2017 - 11.2023
- Directly responsible for a four-person flight crew, on-time delivery of passengers and cargo, and implementing safe and decisive aeronautical decisions as a Part 121 air carrier in CRJ 200, 700, and 900 aircraft.
- Provide exceptional customer service by positively engaging with passengers creating a friendly atmosphere.
Manager of Flight Standards
PSA Airlines
01.2022 - 12.2022
- Managed and supported over 100 Line Check Airman.
- Managed and supported 3 Line Check Airman Supervisors.
- Responsible for hiring and training on average 10 LCAs per month.
- Oversaw and enforced company Standard Operating Procedures.
- Liaison between the FAA and company Line Check Airman.
- Primary Company representative on the ASAP Event Review Committee and Hiring Review Board.
- Oversaw the mentorship program for Direct Entry Captains.
- Speaker at pilot recurrent, instructor recurrent, and captain upgrade classes.
- Company auditor.
- Participating member on the company SMS team.
Line Check Airman Supervisor
PSA Airlines
08.2020 - 12.2021
- Managed and supported Line Check Airmen to further improve the safety, regulatory compliance, and flight standards of PSA Airlines while working closely with the FAA and various other departments.
- Assisted with the selection, interviews, and training of all new Line Check Airmen.
- Alternate Company representative for ASAP Event Review Committee.
- Screened new hire applicants as a member of the PSA Airlines Captain Review Board.
- Organized and operated Instructor Recurrent classes.
First Officer
PSA Airlines
03.2015 - 07.2017
- Second in Command position for a Part 121 air carrier in CRJ 200, 700, and 900 aircraft.
- Maintained strict adherence to SOPs, ensuring a consistent level of service and flight safety.
- Collaborated with the captain and crew members to ensure smooth communication and coordination during flights.
- Focused on the adaptive learning of SOPs and techniques to develop the leadership skills, CRM, and command authority in order to become a successful captain.
Certified Flight Instructor
Tom Wood Aviation
05.2014 - 03.2015
- Provided Part 61 Private, Instrument, Commercial, and Multi-Engine pilot flight and ground training.
- Managed and trained 8-12 students at any given time.
- Improved student confidence and performance with thorough pre-flight briefings and post-flight debriefings, addressing specific areas for improvement.
- Increased overall flight safety by consistently enforcing strict adherence to FAA regulations during all instructional sessions.
- Gold Seal Certificate after 32 check ride endorsements.
- Provided seat support on a BE-90 and C-510 aircraft for Part 135 operations.
Certified Flight Instructor
Airline Transport Professionals
04.2013 - 05.2014
- Provided Part 61 Private, Instrument, Commercial, Multi-Engine, and ATP pilot flight and ground training.
- Managed 3-6 full time students at any given time.
- Improved student confidence and performance with thorough pre-flight briefings and post-flight debriefings, addressing specific areas for improvement.
- Increased overall flight safety by consistently enforcing strict adherence to FAA regulations during all instructional sessions.
- Successful completion of Regional Jet Standards Program.
Account Manager 2
Hilti, Inc
01.2010 - 08.2012
- Provided expert product knowledge to commercial industry contractors.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed nearly 100 accounts, ensuring timely communication and effective problem resolution.
- Master’s Club inductee.
Account Manager 1
Hilti, Inc.
09.2007 - 12.2009
- Responsible for the sales, service, inventory, and upkeep of the Louisville Hilti Center.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Educated clients on new products or services to increase customer engagement with Hilti.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- President’s Club.
Education
No Degree - Commercial, CFI, CFII, And MEI Certifications
Airline Transport Professionals
Indianapolis, IN03.2013
BBA - Professional Sales And Marketing
The University of Toledo
Toledo, OH12.2006
No Degree - Munitions
USAF Technical School
Wichita Falls, TX01.2003
Skills
- Teamwork skills
- Technical knowledge
- Collaborative Team Player
- Cross-cultural awareness
- Strong leadership abilities
Accomplishments
- United States Air Force Staff Sergeant.
- Two USAF Deployments – Qatar and Iraq – 2005 and 2007
- Zero Part 121 Training Failures
- City Park Board Member
- Certified Minister
- Father of two girls
Timeline
First Officer
American Airlines
11.2023 - Current
Manager of Flight Standards
PSA Airlines
01.2022 - 12.2022
Line Check Airman Supervisor
PSA Airlines
08.2020 - 12.2021
Line Check Airman
PSA Airlines
07.2019 - 11.2023
Captain
PSA Airlines
07.2017 - 11.2023
First Officer
PSA Airlines
03.2015 - 07.2017
Certified Flight Instructor
Tom Wood Aviation
05.2014 - 03.2015
Certified Flight Instructor
Airline Transport Professionals
04.2013 - 05.2014
Account Manager 2
Hilti, Inc
01.2010 - 08.2012
Account Manager 1
Hilti, Inc.
09.2007 - 12.2009
No Degree - Commercial, CFI, CFII, And MEI Certifications
Airline Transport Professionals
BBA - Professional Sales And Marketing
The University of Toledo
No Degree - Munitions
USAF Technical School