Friendly and prompt Desk Clerk with good skills using phone, computer, and office equipment. Strong multitasking, communication, and interpersonal skills.
Overview
2
2
years of professional experience
Work History
Desk Clerk
Pacific Coast Staffing
09.2024 - Current
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Checked in and out designated equipment, keys, and supplies.
Demonstrated strong multitasking abilities in handling multiple duties simultaneously without sacrificing quality or attention to detail.
Desk Clerk
Mercy Housing
10.2023 - 03.2024
Assisted guests with inquiries and addressed any concerns, resulting in positive reviews and feedback.
Ensured compliance with motel policies by verifying identification documents while checking in guests.
Handled confidential guest information responsibly, ensuring privacy standards were upheld at all times.
Maintained accurate records of guest information, and room assignments to ensure smooth operations.
Front Desk Clerk
Renior Staffing
05.2023 - 03.2024
Handled high-pressure situations calmly and effectively, resolving any issues that arose during busy periods.
Managed the front desk schedule to ensure proper coverage at all times.
Promoted a positive atmosphere by engaging in friendly interactions with guests upon arrival and throughout their stay.
Desk Clerk
Home Rise
12.2022 - 07.2023
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Recorded significant occurrences in daily log with professionalism and critical details.
Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
Checked in and out designated equipment, keys, and supplies.
Education
Heald College
Skills
Customer Service
Safety procedures
Problem-Solving
Communication
Problem-solving skills
Hospitality best practices
Safety and security procedures
Administrative Skills
Listening Skills
Guest Services
Timeline
Desk Clerk
Pacific Coast Staffing
09.2024 - Current
Desk Clerk
Mercy Housing
10.2023 - 03.2024
Front Desk Clerk
Renior Staffing
05.2023 - 03.2024
Desk Clerk
Home Rise
12.2022 - 07.2023
Heald College
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