Experienced manager with experience in leadership, decision-making, and problem-solving skills. Self-motivated professional with a passion for creating a positive and professional work environment for employees and providing memorable moments for customers.
Overview
7
7
years of professional experience
Work History
Front Desk Coordinator
Paul Mitchell The School
Holladay
03.2010 - 05.2015
Managed front desk operations and ensured smooth guest check-in processes.
Assisted in maintaining a clean and organized reception area for visitors.
Handled customer inquiries and resolved issues with professionalism and care.
Answered incoming calls, responded to customer inquiries, and directed customers to the appropriate department or personnel.
Processed payments from customers including cash, checks, debit and credit cards, gift cards.
Ensured that all front desk areas were kept clean and organized at all times.
Barista Manager
Lunatic Fringe Coffee Lounge
Holladay
02.2008 - 03.2010
Managed daily operations of high-traffic coffee lounge.
Trained and supervised barista staff on beverage preparation.
Maintained inventory levels and ordered supplies as needed.
Developed and implemented staff schedules for efficiency.
Created a welcoming atmosphere for customers and staff.
Handled customer inquiries and resolved issues promptly.
Performed administrative tasks such as payroll processing, employee scheduling, budgeting or tracking expenses.
Managed barista staff, ensuring proper training and scheduling.