Mitchell Clark
Fishers,IN
Summary
Owner and Lead Remodeler with extensive experience in business development, account management, and sales estimation. Renowned for negotiating contracts, managing project budgets, and fostering client relationships. Expertise in project management, cost estimating, and maintaining high standards, bringing strategic insight and proactive solutions to drive business growth.
Overview
28
28
years of professional experience
Work History
Owner and Lead Remodeler
Clark's Workbench
05.2022 - Current
- Oversee all aspects of remodeling projects, including budgeting, scheduling and coordination with clients and subcontractors.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Provide expert advise on design options, materials and finishes to achieve the desired aesthetic and functionality.
- Developed accurate project estimates for clients, considering materials, labor costs, and timelines to ensure successful outcomes.
- Perform a wide range of remodeling tasks including carpentry, drywall installation, painting, flooring, cabinetry and custom finishes.
- Maintain strong communications with clients throughout their project to ensure their needs and expectations are met.
- Ensure all work is completed to the highest standards, adhering to building codes and industry best practices.
- Implement and enforce safety protocols on all job sites to protect workers and clients.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implement marketing strategies to increase brand awareness and attract new customers.
Business Development Manager
Amphenol Sine Systems
12.2018 - 05.2022
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Kept meticulous client notes and updated account information in company databases.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Launched new product lines by conducting extensive competitor analysis and identifying gaps in existing market offerings.
- Analyzed performance metrics to identify areas for improvement and implement corrective actions.
- Expanded customer base by networking at industry events and leveraging social media platforms.
- Managed accounts to retain existing relationships and grow share of business.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Prepared sales presentations for clients showing success and credibility of products.
- Drove sales by developing multi-million dollar contract sales.
Account Manager
TE Connectivity Corporation
12.2005 - 12.2018
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Drove revenue growth by identifying new business opportunities within existing accounts.
- Enhanced team performance with regular training sessions on product knowledge and customer service excellence.
- Coordinated with product development teams to relay client feedback, influencing future product enhancements.
- Conducted quarterly business reviews with major accounts to assess satisfaction and identify areas for improvement.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Identified new business opportunities through cold calling, marketing and prospective database leads.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Kept detailed records of daily activities through online customer database.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Achieved or exceeded company-defined sales quotas.
- Set and achieved company defined sales goals.
Sales Estimator
Bail Home Services
04.1996 - 05.2001
- Worked closely with clients to gain insight into their renovation needs and objectives.
- Collaborated with prospective clients to identify needs, develop tailored solutions, and finalize agreements.
- Conducted on-site evaluations to assess project scope, measurements, and existing conditions.
- Prepared detailed cost estimates, considering labor, materials, permits, and other expenses.
- Presented estimates, addressed questions and negotiated contracts with clients.
- Offered guidance to customers in their selection of remodeling materials, providing expert advice.
- Negotiated with contractors and vendors to secure best possible pricing for job estimation.
- Coordinated with project managers, subcontractors, and suppliers to ensure smooth project execution.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Presented professional image consistent with company's brand values.
- Actively pursued new leads, attending trade shows and networking events.
- Set and achieved company defined sales goals.
- Recorded accurate and efficient records in customer database.
- Built diverse and consistent sales portfolio.
Education
No Degree - Engineering
Western Michigan University
Kalamazoo, MISkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Project estimating
- Attention to Detail
- Business Management
- Teamwork and Collaboration
Accomplishments
- Awarded the Home Builders Association Collegiate Scholarship, Elkhart County, 1980.
- Recognized as Salesperson of the Year at Bail Home Services in 1996.
- Generated over $2.8 million in additional revenue at TE Connectivity in 2018 while also achieving the highest sales quota among my peers.
- Demonstrated exceptional sales performance at Amphenol Sine Systems, surpassing sales targets and generating over $6.5 million in increased revenue within my territory in 2021.
- Significantly contributed to the growth of Amphenol Sine Systems, increasing sales by $3.3 million in 2022 and actively pursuing $12 million in potential new business.
- Developed my own full-time Remodeling business in 2022.
Hobbies
- I love woodworking and enjoy building things with my own hands.
- I love to bike ride.
- I enjoy boating.
- I enjoy vacationing on the beach.
Timeline
Owner and Lead Remodeler
Clark's Workbench
05.2022 - Current
Business Development Manager
Amphenol Sine Systems
12.2018 - 05.2022
Account Manager
TE Connectivity Corporation
12.2005 - 12.2018
Sales Estimator
Bail Home Services
04.1996 - 05.2001
No Degree - Engineering
Western Michigan University
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