Mitchell Clenney Jr

Auto Glass Technician

Safelite Auto Glass

02.2021 - 02.2025

Repair/replace windshield’s.
Recalibrate camera systems.
Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
Accepted and processed payments for services.
Provided same level of care and attention to all customers, no matter vehicle value.
Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
Developed lasting client relationships by delivering exceptional service and follow-up care.
Applied primer, installed glass and monitored curing.
Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
Reduced vehicle downtime for clients with prompt completion of auto glass projects.
Provided detailed explanations of repair processes to customers, fostering transparency about the services being rendered.
Replaced windshields and windows in vans, trucks and cars.
Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals.
Provided mobile services, bringing convenience to customers at their preferred locations.
Offered recommendations on preventative maintenance measures to prolong the life of windshields and other auto glass parts.
Conducted thorough pre-and post-installation inspections to verify correct installation of auto glass components.
Wrote tickets, updated accounts and closed out work orders.
Utilized advanced techniques for windshield repair, minimizing the need for full replacements when possible.
Processed returns of glass and moldings.
Demonstrated strong commitment to excellence by consistently receiving positive feedback from satisfied clients.
Trained new technicians on proper procedures, contributing to overall team growth and development.
Improved customer satisfaction by providing efficient and professional auto glass repair and replacement services.
Participated in ongoing training workshops, honing skills as an Auto Glass Technician and staying current with industry advancements.
Stayed up-to-date with industry trends and advancements in auto glass technology to maintain expertise in the field.
Increased company revenue through successful upselling of additional products and services during customer interactions.
Managed inventory efficiently, reducing waste while maintaining sufficient stock levels for daily operations.
Discussed tint and accessories options.
Kept work areas organized, clean and free of hazards.
Removed particles such as dirt and loose glass from damaged areas.
Assisted customers with insurance claims, streamlining the process for a hassle-free experience.
Implemented time-saving strategies that improved productivity without compromising quality or safety standards.
Enhanced safety by identifying and addressing potential windshield hazards before they escalated.
Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation.
Maintained inventory of automotive tools and installation materials.
Provided quality auto glass installation services, windshield replacement, and crack repair.
Replaced seals around windows to prevent water leakage and protect surrounding structures.
Met or exceeded company-defined quality and production goals.
Cut safety glass according to specified patterns and performed precision pattern-making and glass-cutting to custom-fit replacement windows.
Applied industry best practices and company quality standards to deliver efficient, timely and quality installation service.
Replaced and adjusted motorized and manual window-raising mechanisms to address damage or worn out parts.
Documented all service records and customer information to foster accuracy.
Oversaw inventory management and purchasing, proactively ordering required quantity of parts and supplies.
Avoided delays or vehicle damage by removing moldings, clips, windshield wipers, screws, bolts and moldings from windshield area.
Inspected glass and vehicles for defects and monitored quality for all completed installations and repairs.
Discussed various grades of glass with customers and assisted with choosing optimal glass for individual needs.
Researched and carefully selected delivery routes to maximize on-time performance and customer satisfaction.

Lawn Maintenance Laborer

DLB

03.2016 - 06.2017

Maintained grounds by trimming, weeding, and general clean-up.
Maintained clean work areas by removing debris, leaves, and branches from client properties.
Enhanced property appearance through regular mowing, edging, and trimming of lawns.
Developed strong relationships with clients through clear communication of services provided and project timelines.

Mechanic

Precon Corporation

10.2017 - 02.2021

Inspected and tested equipment to locate worn and damaged parts.
Replaced damaged, missing, or defective parts with new and refurbished components.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Disassembled defective parts to make proper repairs.
Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.

Summary

Overview

Work History

Auto Glass Technician

Lawn Maintenance Laborer

Mechanic

Education

GED -

Skills

Annual Salary

Timeline

Auto Glass Technician

Mechanic

Lawn Maintenance Laborer

GED -

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