Mitchell Dirnberger

• Client Relationship Management: Successfully managed a diverse portfolio of clients in the lighting and consumer electronics sectors, building strong, lasting relationships and ensuring customer satisfaction through proactive communication and tailored service
• Sales Growth & Strategy: Developed and executed sales strategies to drive revenue growth, exceeding sales targets through the acquisition of new clients and expanding business with existing accounts
• Product Knowledge & Presentations: Demonstrated in-depth knowledge of Panther Vision’s product offerings, including LED headlamps and wearable lights, delivering engaging presentations and product demos to potential clients
• Negotiation & Contracts: Led contract negotiations, ensuring mutually beneficial terms while maintaining profitability for the company
• Successfully closed key contracts, generating significant sales revenue
• Market Research & Competitive Analysis: Conducted detailed market research and competitor analysis, identifying new opportunities for growth and providing insights into industry trends, helping to refine sales strategies
• Customer Support & Issue Resolution: Delivered exceptional post-sale support by addressing any issues or concerns quickly and professionally, maintaining high client retention and satisfaction rates
• CRM & Reporting: Utilized CRM software to track sales performance, manage client interactions, and generate reports, ensuring data accuracy and alignment with sales forecasts

· Crafted personalized sales scripts that enhanced presentation impact and engagement with prospective

clients.

· Led tactical adjustments in sales methodology based on analysis of customer feedback, significantly improving

conversion rates.

· Represented company brand with professionalism, fostering trust and encouragement for repeat business and

referrals from clients.

· Maintained meticulous CRM records, ensuring all customer interactions were documented and followed up

systematically for long-term retention.

· Achieved and surpassed sales quotas through resilient follow-up strategies and persuasive communication,

establishing a strong referral network.

· Identified trends in customer preferences, enabling proactive adjustments to sales tactics and outreach

methods.

· Successfully executed door-to-door sales tactics to promote services, consistently surpassing sales goals and

establishing a dedicated customer base.

· Engaged potential clients using effective communication techniques to clearly outline service benefits, closing

deals with various customer profiles.

· Provided exceptional service by promptly addressing customer inquiries and tailoring recommendations to

individual lawn care needs.

· Worked collaboratively within a team environment to share strategies that contributed to collective sales

excellence and customer satisfaction.

· Delivered lawn care treatments with careful attention to details, ensuring adherence to safety protocols and

optimal property upkeep.

· Maintained punctuality and efficiency, managing time effectively while working in outdoor conditions.

· Led a team of operations staff, fostering an environment of accountability and consistent policy adherence for

improved operational outcomes.

· Conducted thorough performance evaluations, leveraging results to drive staff development initiatives and

enhance overall team performance.

· Streamlined inventory and supply chain processes to ensure a seamless flow of goods, improving service

delivery metrics.

· Implemented customer satisfaction strategies that enhanced guest experiences and increased repeat visits to

the establishment.

· Spearheaded the hiring and training of new employees, aligning development programs with business goals

for improved service delivery.

· Designed and instituted efficient operational systems that significantly boosted team performance and

customer service standards.