Worked with both customers and dealership employees to provide them with
- Assisted customers both over the phone and in person with diagnosing problems in their vehicle and purchasing necessary replacements.
- Ordered parts for customers, repair shops and service department for use in automotive repair and personal use.
- Maintained clean and neat parts counter and sales floor.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Coordinated with the service department to make sure repairs on customer vehicles went as smoothly and efficiently as possible.