Mitchell Dykstra
Hudsonville,MI
Summary
Seeking a challenging role in sales or a related field where I can apply my analytical skills, interpersonal abilities, and strategic mindset to contribute to a dynamic team and exceed revenue targets. Experienced with business management, ensuring efficient operations and growth. Utilizes strategic planning and financial acumen to drive success. Knowledge of team leadership and customer relationship management to deliver consistent results.
Overview
11
11
years of professional experience
Work History
Business Owner/Operator
Patriot Outdoor Services LLC
04.2021 - Current
- Design and Installation of Landscape Features: Creating designs in correlation with the clients needs and implementing them to their landscape
- Marketing and Sales: Developing marketing strategies to attract new clients by maintaining a professional online presence and networking with potential clients along with industry partners
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
- Fostered a positive work environment that encouraged employee retention, professional development opportunities, and open communication channels.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- This experience has helped sharpen my creative, analytical, and business skills while enhancing my communication, attention to detail, and collaboration abilities which are all highly transferable to leadership, sales, and strategy focused roles. Being an owner/operator has also equipped me with a strong business acumen and regulatory knowledge to develop and implement strategic business practices that expand and improve operations
Waste Management Restoration
Arrowaste Inc
12.2021 - 04.2022
- Use hand grinders to smooth the surface of the dumpsters
- Apply paint using an airbrush while following the safety guidelines
- Add stickers to the correct areas
Garage Floor Specialist
Concrete Revival
12.2020 - 04.2021
- Prepared a garage floor by cleaning, grinding, and patching holes
- Measured and mixed the correct amount of epoxy needed
- Applied an epoxy based coat to ensure a smooth and durable surface
- Maintained a clean and organized work environment, ensuring optimal efficiency and prevent accidents.
- Consistently met or exceeded performance benchmarks for speed, accuracy, and quality of work completed.
- Adapted to diverse project requirements while maintaining the highest standards of professionalism and craftsmanship.
Landscape Maintenance
Dehamer Landscaping
04.2019 - 08.2020
- Installed and maintain landscapes at homes and offices
- Planted trees, flowers, shrubs, and grass
- Installed features such as walkways, fire pits, retaining walls, and patios
- Enhanced customer satisfaction by providing timely and efficient landscape maintenance services.
- Maintained a professional appearance and demeanor at all times while providing landscape maintenance services, representing the company in a positive light.
- Coordinated with other landscaping professionals such as garden designers or irrigation specialists, ensuring a cohesive approach to overall landscape maintenance.
Snow Removal Specialist
Greenleaf Outdoor Services
11.2017 - 03.2020
- Physically remove snow from designated areas by using a shovel or snowblower
- Clear walkways, porches, and parking lots to ensure a clear and accessible area
- Apply salt for ice control
- Followed all company policies and procedures to deliver quality work.
- Led quality assurance efforts, maintaining high standards for all products and services.
Landscape Maintenance
Greenline Inc.
04.2018 - 08.2018
- Install and maintain landscapes at homes and offices
- Plant trees, flowers, shrubs, and grass
- Prepare the area for landscaping using tools and machinery
- Install features such as walkways, fire pits, retaining walls, and patios
- Preserved client satisfaction with prompt response to landscape maintenance requests and concerns.
- Performed general landscape maintenance tasks like lawn mowing, edging walkways, or raking leaves.
- Collaborated with clients to design customized landscape maintenance programs tailored to their needs and preferences.
Sales
Weedman Lawn Care
01.2018 - 04.2018
- Address customer concerns and handle potential roadblocks to a sale
- Exceeded monthly sales targets through persistent outreach and persuasive sales techniques.
- Achieved sales targets consistently by implementing innovative sales techniques and utilizing comprehensive product knowledge.
- Increased sales performance by developing and implementing effective sales strategies.
- Improved sales conversion rate with personalized sales pitches based on customer needs and preferences.
Walls Worker
Ron Meidema Concrete
05.2017 - 08.2017
- Followed instructions and procedures to complete assigned tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Improved team morale and productivity through effective communication and active listening skills.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
Assembly Line Worker
Crème Curl Bakery
05.2014 - 08.2016
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
Education
Some College (No Degree) - Business
Grand Valley State University
Allendale, MISkills
- Cooperative Team Member
- Problem Solving
- Time Management
- Quick comprehension of tasks and concepts
- Listens well to instruction on how to carry out objectives
- Attention to detail
- Customer Service
- Small business operations
- Sales tactics
Hobbies and Interests
I like to spend my free time playing basketball, golf, working out, and hanging out with friends/family
Timeline
Waste Management Restoration
Arrowaste Inc
12.2021 - 04.2022
Business Owner/Operator
Patriot Outdoor Services LLC
04.2021 - Current
Garage Floor Specialist
Concrete Revival
12.2020 - 04.2021
Landscape Maintenance
Dehamer Landscaping
04.2019 - 08.2020
Landscape Maintenance
Greenline Inc.
04.2018 - 08.2018
Sales
Weedman Lawn Care
01.2018 - 04.2018
Snow Removal Specialist
Greenleaf Outdoor Services
11.2017 - 03.2020
Walls Worker
Ron Meidema Concrete
05.2017 - 08.2017
Assembly Line Worker
Crème Curl Bakery
05.2014 - 08.2016
Some College (No Degree) - Business
Grand Valley State University
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