Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mitchell Edgar

Summary

Driven by a strong work ethic and a commitment to efficiency, I advanced from Machine Operator to Production Scheduling at Oetiker, ensuring 100% customer satisfaction through meticulous planning and organization. My background in audit and deli operations honed my problem-solving skills and customer service prowess, making me a versatile asset adept at meeting tight deadlines and upholding safety standards.

Overview

7
7
years of professional experience

Work History

Production Scheduling/Planning Quick Production

Oetiker
Lancaster, NY
03.2022 - Current
  • Oversee building a schedule for various machine groups and ensuring that customer orders are met and delivered in a timely fashion. In charge of production floor and maintaining an organized schedule.
  • Adhered to safety protocols and manufacturer operation standards when operating copy equipment, protecting personnel from injury and machinery from damage.
  • Completed reporting on work volumes and outputs, materials used and backlogs.
  • Recorded completed work in production logs, including accurate quantity output, materials used and problems encountered, to inform supervisors and positively affect future operations.
  • Reviewed work orders and job instructions to verify correct quantities and materials and make adjustments to meet expected needs.
  • Implemented quality control measures to check projects for accuracy and efficiency.

Machine Operator

Oetiker
Lancaster, NY
02.2021 - 03.2022
  • Machine operator responsible for operating machines and making sure all parts are correctly assembled and no defects are found to ensure customers are 100% satisfied with our parts. Promoted to Production Scheduling/Planning, Quick Production.

Auditor

TOPS MarketLLC
Lancaster, NY
06.2020 - 01.2021
  • Collaborated closely with other team members to develop effective audit plans.
  • Ensured timely completion of all assigned tasks within set deadlines.
  • Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
  • Responsible for checking that the correct product is on a pallet to ensure 100% accuracy for all Tops stores.

Deli Associate

Nics Village Deli
Akron, NY
05.2018 - 06.2020
  • Responsible for preparing deli items, operating the cash register, maintaining the work area clean and sanitized, taking orders, rotating products to ensure freshness, and promoting special items.
  • Greeted customers, provided excellent customer service, and answered questions regarding deli products.
  • Maintained cleanliness of deli area, including tables and counters.
  • Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
  • Stocked shelves with a variety of deli meats and cheeses in accordance with company guidelines.
  • Prepared sandwiches according to customer specifications.
  • Rotated product on shelves to ensure freshness and quality standards were met.
  • Followed all safety regulations when handling knives or operating machinery such as slicers or grinders.
  • Calculated the cost of orders and accepted payment in cash or credit card format.
  • Adhered to company policies and procedures related to food handling processes.
  • Maintained records of sales transactions using POS system.
  • Checked expiration dates on packaged goods before placing them on display.
  • Ensured that all food items were stored at appropriate temperatures according to health code standards.
  • Restocked condiments such as pickles, olives, peppers, onions, as necessary throughout the day.
  • Cleaned work areas regularly to maintain hygiene standards established by the company.
  • Performed daily opening and closing duties such as cleaning up spills, sanitizing surfaces.
  • Maintained high level of professionalism while interacting with customers and coworkers alike.
  • Resolved customer complaints promptly in a courteous manner in order to ensure customer satisfaction.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.

Education

High School Diploma -

Akron High School
Akron
06-2020

Skills

  • Experienced customer service professional with a deep interest in team building, efficiency, communication, work ethic, and safety

  • Deadline-oriented
  • Health and safety compliance
  • Safety Procedures
  • Time management abilities
  • Active Learning
  • Workflow Coordination
  • Reliability
  • Troubleshooting
  • Work order processing
  • Problem-solving aptitude
  • Multitasking Abilities
  • Planning and Organization
  • Machine Operation
  • Work order completion

References

References available upon request.

Timeline

Production Scheduling/Planning Quick Production

Oetiker
03.2022 - Current

Machine Operator

Oetiker
02.2021 - 03.2022

Auditor

TOPS MarketLLC
06.2020 - 01.2021

Deli Associate

Nics Village Deli
05.2018 - 06.2020

High School Diploma -

Akron High School

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Mitchell Edgar