MITCHELL E. KFOURY
District manager/ Sales manager/ GM
Buda,TX
Summary
Results-driven manager with 23 years of sales and operations experience. Proven track record of exceeding sales targets and optimizing operational efficiency.
Overview
23
23
years of professional experience
Work History
Optical and Hearing District Manager
Sam's Club
01.2018 - 08.2024
- Oversee 23 optical and hearing locations, consistently meeting or exceeding sales targets, and coordinating with contracted optometrists to optimize patient care.
- Developed and implemented strategic sales plans driving revenue growth 15% over plan and increasing market share by 10.7%.
- Analyzed sales data and performance metrics to identify areas for improvement and implement corrective actions.
- Managed a team of 95-100 staff, providing coaching to enhance sales techniques and ensure high customer satisfaction, while fostering strong relationships with contracted doctors.
- Collaborating with cross-functional teams, streamlined sales processes and improved operational efficiency to finish in the top 15% over 7 years.
- Managed a $15.5 million sales budget, consistently keeping at or above target.
- Reduced inventory variances by 63% to plan over last year.
Merchandising Manager
Sam's Club Company
01.2015 - 01.2017
- Company Overview: a Walmart, Inc. Division
- Directed merchandising strategies to enhance product displays and sales.
- Analyzed market trends and customer preferences to optimize product assortment and pricing strategies.
- Negotiated with suppliers and vendors to secure contracts, resulting in cost savings of 15% and improved supply chain efficiency.
- Managed inventory levels to ensure product availability while minimizing excess stock.
- A Walmart, Inc. Division
Operations & Member Service Manager
Central Texas College
01.2006 - 01.2015
- Led operations team of 90 employees to ensure smooth store operations, including inventory management, merchandising, and customer service.
- Developed operational policies and procedures to enhance efficiency and customer experience.
- Coordinated with department managers to optimize workflow and achieve operational goals.
- Monitored compliance with safety and operational standards, and implementing improvements as needed.
Education
Business Administration -
Central Texas College
01.2002
Skills
- Strategic planning and execution
- Sales forecasting and analysis
- Team leadership and development
- Customer relationship management
- Operations management
- Budgeting and financial analysis
- Excellent communication and interpersonal skills
Awards
- Recipient of 9 'Market of the Quarter' awards
- Twice nominated for 'Market Manager of the Year' for outstanding performance.
- Completed Leadership Core Class through Walmart Inc.
Timeline
Optical and Hearing District Manager
Sam's Club
01.2018 - 08.2024
Merchandising Manager
Sam's Club Company
01.2015 - 01.2017
Operations & Member Service Manager
Central Texas College
01.2006 - 01.2015
Business Administration -
Central Texas College
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