Mitchell Gavino
Hayward,CA
Summary
Customer service associate with experience assisting customers through phone, email and in person. I am motivated with learning and obtaining new challenges and skills. Devoted to having a strong work ethic, adaptability and exceptional interpersonal skills to work effectively and quickly.
Overview
2
2
years of professional experience
Work History
Service and Engagement Associate
Target
Hayward, CA
08.2023
- Handled and managed guest service and customer support for guests.
- Other than cash handling services, performed different service engagement roles and multitasking tasks.
- Understood and completed daily tasks and targets and goals for the day in sales.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Handled incoming calls from customers regarding orders or other inquiries.
Store Associate
Safeway
Castor Valley, CA
01.2023 - 03.2023
- Provided my customer service skills and ensured a positive shopping experience for customers.
- Restocked inventory and ensured product availability to minimize out of stock situations.
- Provided cash register operations and handled customer payments.
- Performed daily opening and closing procedures for store operation.
Creative and Organizing Assistant
Personal Assistant
Hayward, CA
07.2022 - 11.2022
- Organized and helped with computer problems using IT access.
- Logged and used financial access to make purchases.
- Organized and maintained filing systems for documents and records.
- Used scheduling software to delegate resources and manage calendars.
- Assisted organizational efforts by filing, entering data and answering phones.
Warehouse Clerk
Amazon Fresh
San Leandro, CA
04.2021 - 05.2022
- Prepared Grocery orders for online customers.
- Received, unpacked and inspected incoming shipments of merchandise.
- Identified, counted and verified stock items.
- Used handheld tech-devices to complete the orders.
- Maintained accurate inventory records using computerized tracking system.
Customer Service Cashier
Dollar Tree
San Leandro, CA
01.2021 - 01.2022
- Operated cash register for cash, check, and credit transactions.
- Worked flexible shifts and extra shifts to meet business needs.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Education
Bachelor of Science - Computer Science
California State University, East Bay
12.2024
High School Diploma -
06.2020
Skills
- Spanish & English Speaking
- Adaptive with new tech or service arrangements
- Great customer service engagement
- Excellent communication skills
- Data Entry
- Products and Services Knowledge
- Documentation skills
- Cash Management
Timeline
Service and Engagement Associate
Target
08.2023
Store Associate
Safeway
01.2023 - 03.2023
Creative and Organizing Assistant
Personal Assistant
07.2022 - 11.2022
Warehouse Clerk
Amazon Fresh
04.2021 - 05.2022
Customer Service Cashier
Dollar Tree
01.2021 - 01.2022
Bachelor of Science - Computer Science
California State University, East Bay