Mitchell Gaye

*Transport customers safely between places.

*Drive V.I.P.'s to various destinations upon request with knowledge of the city and efficient routes.

*Assure that the vehicle is maintained in excellent condition and cleaned regularly.

*Maintaining a neat and clean appearance and proved excellent customer service.

Collects and reviews all patient insurance information needed to complete the benefit verification process. Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options according to Program specific SOPs.

Verification process could include electronic validation of pharmacy coverage and medical eligibility.

Identifies any restrictions and details on how to expedite patient access.

Could include documenting and initiating prior authorization process, claims appeals, etc.

Completes quality review of work as part of finalizing product.

Reports any reimbursement trends/delays to supervisor.

· Performs related duties and special projects as assigned.

· Ability to work in a fast-paced office environment.

· Work requires focus, flexibility, and the ability to adapt to changing work situations.

· This position requires that the Associate be seated most of the day.

Engaging the young adult and Senior individuals

ensuring their safety, appropriate healthcare and general wellbeing on and off site

* Residential care coordinator duties that include; supervising in-home and outdoor weekly activities for all residents,

including transportation to various community events, errands and required programs

* Responsible for keeping weekly logs reporting Residents' statuses

* Prepare balanced meals daily and transport Residents' as needed.

* Observed signs and symptoms of changes in the client's condition or behavior; inspected rooms and provided basic

bedside care including cleaning, bathing, dressing, feeding and personal hygiene, keeping the clients comfortable,

and caring for their emotional needs.

* Coordinating clients doctor's appointments, basic errands and community outings

* General administrative duties including, maintaining all licensing standards, participating in all staff meetings and

documenting residential incident reports as they occur

* Engaging the senior citizen residents, ensuring their safety and general wellbeing.

* Observed signs and symptoms of changes in the client's condition or behavior; inspected rooms and provided basic

bedside care. Assisted with personal hygiene, keeping the clients comfortable, and caring for their emotional needs.

* Coordinating and transporting clients for all their doctor's appointments, basic errands and community outings

* General administrative and clerical duties

* Documenting clients goals and residential incident reports as they occur

* Coordinated office communications including, phone calls, emails, faxes and face-to-face communication.

* Maintained detailed calendar of appointment schedules for senior executives' business meetings, events and

conferences

* Worked with the promotional and marketing department, conducting event planning, and managing the

communications, processing and development database

* Lead all administrative duties of the office, including day-to-day operations, and scheduling of internal and external

client appointments

* Served as a coordinator and program planner for the Arc of Prince George's County; a grassroots organization

dedicated to the benefits and welfare of persons with disabilities

* Served as a liaison between the organization and community contractors

* Coordinated young individuals for adequate care in a group home setting, under emotional and physically stressful

situations successfully

* Coordinated transportation and benefits services for community residents

* Assure that each resident had an adequate supply of clean linens and health needs

* Monitored and implemented the daily care plan for residents under the vocational program, and documented the

goals and daily work data on assigned tasks

* Coordinated the announcements, schedules and visitors logs

* Interacted with staff and ensured compliance with statutes, regulations, policies and procedures

* Analyzed new or special work requests to determine most efficient method of completion

* Prepares personnel transactions and maintains records of personnel actions; enters time and leave into automated

system

* Established and maintained a record and filing system