Mitchell Gordon
Waxhaw,NC
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Owner
Self employed mechanic
Waxhaw, NC
09.2007 - Current
- Operated and maintained various automotive repair tools and equipment.
- Diagnosed mechanical issues in vehicles using industry-standard methods.
- Provided comprehensive repair services for different vehicle makes and models.
- Managed customer inquiries and scheduled appointments efficiently.
- Trained and mentored junior mechanics on repair techniques and safety protocols.
- Ensured compliance with safety regulations in the workshop environment.
- Developed strong customer relationships through effective communication and service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Developed policies and procedures for the organization.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
Education
High School Diploma -
Parkwood High School
Monroe NC06-1980
Skills
- Engine diagnostics
- Vehicle repair
- Equipment maintenance
- Parts ordering
- Regulatory compliance
- Customer service
- Inventory management
- Employee training
- Performance supervision
- Conflict resolution
- Employee development
- Operations management
- Customer relations
Affiliations
- I enjoy gardening, fishing ,hunting and spending time with my family that I have been blessed with.
Certification
- As a mechanic I have received certifications in various aspects of the industry. Electrical, brake systems, HVAC, steering, and drivetrain to name a few.
Timeline
Owner
Self employed mechanic
09.2007 - Current
High School Diploma -
Parkwood High School
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