Mitchell Gramson
Astoria,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented cleaning professional with outstanding interpersonal communication skills. Possessing clean driving record and valid automobile insurance.
Overview
40
40
years of professional experience
Work History
Auto Detailer
Enterprise Rent-A-Car
Astoria, OR
10.2021 - Current
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Provided mobile detailing services to clients at places of employment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Completed vehicle inspections prior to service and after completion to assess damage.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Shined vehicle windows and windshields to remove water spots.
- Identified safety issues and addressed with shift supervisor.
City Letter Carrier
United States Post Office
Seaside, OR
01.1988 - 08.2019
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Distributed mail on foot to residences and businesses, delivering to approximately 1100 customers per shift.
- Worked closely with other employees in mail office and handled various administrative tasks.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Delivered packages and mail to business and people in local area.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Planned and cased mail in sequence of delivery for designated route.
- Picked up outgoing mail from letter boxes and in person from customers.
- Maintained accurate records of attempted and missed deliveries as required by post office.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Sold stamps to customers along route and counted back bills and change to avoid errors.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Worked flexible hours across night, weekend and holiday shifts.
- Monitored company inventory to keep stock levels and databases updated.
- On the job trainer, trained letter carriers how to deliver mail and drive vehicles
- Worked as supervisor overseeing 15 letter carriers and 6 clerks in mail distribution, and retail operations.
Millworker
Astoria Plywood Mill
Astoria, OR
03.1983 - 12.1987
- Assisted mill operators with putting mixes on mill and adding compounds.
- Checked operational safety of assigned mill equipment to report any quality or maintenance problems or issues to supervisor.
- Guided lumber from sawing machine into conveyor to transport material to trimmer saw.
- Rolled logs onto carriages and adjusted position of logs to cut wood according to set dimensions.
- Regulated inflow of materials and observed outflow to attain correct levels of specified product.
- Utilized kiln machines to dry and extract water from lumber.
Cannery Worker
New England Fish Company
Warrenton, OR
06.1980 - 02.1983
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained and repaired facilities, equipment and tools.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Offered exceptional customer service to all guests.
- Performed general housekeeping and cleaning tasks.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Frequently inspected production area to verify proper equipment operation.
- Observed packing operations to verify conformance to specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- As Shipping Clerk I enhanced production of processed seafood to exceed goals.
- Worked with customers to understand needs and provide excellent service
- Received and processed stock into inventory management system
- Increased customer satisfaction by resolving issues
- Created plans and communicated deadlines to complete projects on time
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Education
High School Diploma -
Warrenton High School
Warrenton, OR06.1980
Skills
- Onsite and Remote Services
- Surface Drying and Polishing
- Vehicle Restoration
- Calendar and Scheduling Software
Timeline
Auto Detailer
Enterprise Rent-A-Car
10.2021 - Current
City Letter Carrier
United States Post Office
01.1988 - 08.2019
Millworker
Astoria Plywood Mill
03.1983 - 12.1987
Cannery Worker
New England Fish Company
06.1980 - 02.1983
High School Diploma -
Warrenton High School
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