Dedicated Direct Support Professional with extensive experience in personal support, group settings, day programs for adults, and residential care for children. Established strong communication with leadership and built trust while effectively managing challenging situations. Committed to enhancing the lives of individuals through compassionate support and reliable service.
Work History
Direct Support Professional
2 Months
Chesterwye Center | 08.2026 - Current
Supervised overnight care and conducted daily check-ins to ensure client safety and well-being.
Follow care plans for each individual and provide support in ADL's when needed.
House duties like cleaning, mopping, sweeping, and sanitizing the house.
Ensure the safety of the people I support and be an advocate for them.
Have open communication with nurses, managers, and supervisors.
Direct Support Professional
2 Years 3 Months
St. Benedictine School | 07.2024 - Current
Supported daily living activities for individuals with disabilities, enhancing their independence and quality of life.
Assisted with personal care routines, ensuring comfort and dignity in all interactions.
Fostered positive relationships through effective communication and active listening techniques.
Collaborated with interdisciplinary teams to develop and implement individualized support plans.
Monitored behavioral patterns, reporting changes to ensure timely interventions and adjustments.
Implemented recreational activities that promoted social skills and community integration among clients.
Independent Contractor
6 Years 9 Months
Uber, Amazon, Lyft, Doordash | 01.2020 - Current
Delivered exceptional customer service during rideshare and delivery operations.
Managed route optimization using real-time navigation tools to enhance delivery efficiency.
Coordinated with customers to ensure accurate order fulfillment and timely service.
Monitored performance metrics to identify areas for improvement in service delivery.
Implemented strategies to streamline workflows, reducing wait times for customers.
Direct Support Professional
9 Months
St. Benedictine School | 08.2019 - 05.2020
Assisted individuals with daily living activities, promoting independence and self-sufficiency.
Implemented individualized care plans to meet specific needs of clients.
Monitored client behavior and provided positive reinforcement to encourage social interaction.
Collaborated with team members to ensure a safe and supportive environment for all residents.
Documented client progress and communicated effectively with healthcare professionals regarding changes in condition.
Environmental Cleaner
1 Year
County Group Companies | 06.2018 - 06.2019
Maintained cleanliness and sanitation standards in patient rooms and common areas.
Utilized hospital-grade cleaning agents and equipment for effective disinfection.
Ensured compliance with health and safety regulations during cleaning procedures.
Assisted in training new staff on proper cleaning techniques and safety protocols.
Reported maintenance issues to ensure prompt resolution of facility concerns.
Collaborated with healthcare staff to meet urgent cleaning needs efficiently.
Education
High School Diploma
North Caroline High School | Ridgely, Maryland | 05.2017
Associate of Arts - Liberaly Arts
Chesapeake College | Wye Mills, Maryland | 05.2019