Mitchell MacKay
Freehold,NJ
Summary
Dedicated Non-Commissioned Officer with strong record of Air Force Service and current Staff Sergeant designation. Brings advanced leadership and troop development abilities honed over career with increasing responsibility. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
12
12
years of professional experience
Work History
Aircraft Electrical and Environmental Technician
New Jersey Air National Guard
01.2023 - 01.2025
- Conducted environmental assessments to ensure compliance with federal and state regulations.
- Monitored air quality levels using advanced detection equipment and analysis techniques.
- Collaborated with team members to develop and implement environmental safety protocols.
- Provided training and guidance to junior technicians on best practices in environmental monitoring.
Honor Guard Member
United States Air Force, USAF
01.2021 - 01.2023
- Render military honors to Air Force personnel and their families during funeral services at Arlington National Cemetery.
- Conduct military ceremonies at the White House, Pentagon and national memorials.
- Oversee training, accountability, and manage 52 airmen in my unit.
Aircraft Maintenance Technician
United States Air Force, USAF
11.2016 - 01.2021
- Performed troubleshooting procedures to find root causes of faults.
- Removed aircraft parts such as engines, pumps and landing gear.
- Researched, read and interpreted technical manuals and guidelines before inspections, installations and repairs.
- Managed repair logs, documenting preventive and corrective aircraft maintenance activities.
- Interpreted logs to understand issue history and nature, troubleshoot faults and identify next steps.
- Maintained aircraft environmental systems, oxygen systems, fire extinguishing systems and utility systems.
Service Advisor
Ford
06.2015 - 11.2016
- Explained amount for expected services and provided detailed answers to customer questions.
- Recommended additional, useful services to customers, which helped to increase overall sales.
- Handled telephone inquiries regarding appointments and work in process.
- Documented and scoped actions taken to resolve issues after service calls.
- Supervised monetary transactions and changes while coordinating logistics to verify service dates.
Service Advisor
Toyota Motor
06.2013 - 05.2015
- Explained amount for expected services and provided detailed answers to customer questions.
- Recommended additional, useful services to customers, which helped to increase overall sales.
- Handled telephone inquiries regarding appointments and work in process.
- Documented and scoped actions taken to resolve issues after service calls.
- Supervised monetary transactions and changes while coordinating logistics to verify service dates.
Education
Some College (No Degree) - Business Administration And Management
Cabrini University
Wayne, PASome College (No Degree) - Business Administration And Management
Pennsylvania State University
University Park, PAHigh School Diploma - undefined
Neshaminy High School
Langhorne, PA05.2011
Associate of Science - Business Administration
Brookdale Community College
Lincroft, NJ05-2025
Bachelor of Science - Business Analytics And Information Technologies
Rutgers Business School-Rutgers University
New Brunswick, NJ05-2027
Associate of Applied Science - Aircraft Maintenance
Community College of The Air Force
Montgomery, AL01-2025
Skills
- Storage procedures
- Reviewing records
- Event sequencing
- Personnel mentoring
- Coordinating training
- Active listening
- Time management
- Troubleshooting
- Supervision
- Communication
- Reliable and trustworthy
- Leadership
Timeline
Aircraft Electrical and Environmental Technician
New Jersey Air National Guard
01.2023 - 01.2025
Honor Guard Member
United States Air Force, USAF
01.2021 - 01.2023
Aircraft Maintenance Technician
United States Air Force, USAF
11.2016 - 01.2021
Service Advisor
Ford
06.2015 - 11.2016
Service Advisor
Toyota Motor
06.2013 - 05.2015
Some College (No Degree) - Business Administration And Management
Pennsylvania State University
High School Diploma - undefined
Neshaminy High School
Some College (No Degree) - Business Administration And Management
Cabrini University
Associate of Science - Business Administration
Brookdale Community College
Bachelor of Science - Business Analytics And Information Technologies
Rutgers Business School-Rutgers University
Associate of Applied Science - Aircraft Maintenance
Community College of The Air Force
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