Enthusiastic Cybersecurity student at WGU with a strong foundation in critical thinking, hardware, software, and exceptional customer service. Seeking an IT position to leverage my skills and contribute to a dynamic team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Glazer
Lane Glass
08.2023 - Current
Measured areas in need of glass installations and identified best product solution for each specific job.
Fabricated and installed required hardware and moldings for glass installations.
Followed established safety guidelines while removing broken glass prior to glass replacement.
Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
Flooring Sales Associate
The Home Depot Inc
08.2021 - 07.2023
Assisted customers with selecting appropriate floor types and styles.
Demonstrated features of different floor options and overcame objections with knowledgeable responses.
Discussed pricing, additional charges and payment plans during sales process.
Followed up with customers to assess satisfaction, answer questions and resolve concerns.
Education
High School Diploma -
Brewer High School
Fort Worth, TX
05.2021
Bachelor Bachelor of Science, Cybersecurity And In -
Western Governors University
Salt Lake City, UT
2025
Skills
It Support
Help Desk
Computer Hardware & Software
Customer Services
Critical Thinker
Bilingual
Certification
Google IT Support
Languages
Spanish
Native or Bilingual
Timeline
Glazer
Lane Glass
08.2023 - Current
Flooring Sales Associate
The Home Depot Inc
08.2021 - 07.2023
High School Diploma -
Brewer High School
Bachelor Bachelor of Science, Cybersecurity And In -
Vice President Business Development at Glass Mountain Capital/Glass Mountain BPOVice President Business Development at Glass Mountain Capital/Glass Mountain BPO