Mitchell McAllister
North Liberty
Overview
1
1
year of professional experience
Work History
Planning Admin - Operations
CRST
07.2024 - Current
- Managed and maintained preventative maintenance on trailers for the CAT Fleet - a pool of trailers that ranges from 350-400 in size, daily - directed trailers to optimal locations to get repair service completed.
- Occasionally planned freight of CRST's CAT Network - created and adjusted plans for approximately 125 trucks to effectively service one of the bigger account's in the Dedicated division, while safely and efficiently getting drivers to their needed destination.
- Reallocated trailers across the company to correctly associate trailers with the responsible account - specifically aiming to accurately reflect the Caterpillar trailer pool.
Fleet Manager - Operations
CRST
03.2024 - 06.2024
- Managed a fleet of 20-30 drivers on CRST's Caterpillar account, effectively communicating with drivers daily on a multitude of issues, plans, and requests.
- Worked closely with a number of different parts of the company - safety, compliance, weather team, payroll team - to ensure that my drivers were safe, DOT compliant, and being compensated accurately for their labor.
- Navigated many difficult conversations with drivers - was able to build upon my emotional intelligence and communication skills by defusing situations as they were presented.
After-Hours Fleet Manager - Operations
CRST
07.2023 - 03.2024
- Navigated multiple different job responsibilities dispatching on weekends for CRST's McKesson 3PL account, where drivers picked up and transported temperature-controlled blood plasma to distribution centers across the country.
- Monitored maintenance/repairs that were to be completed over the weekend at the account's three hubs in TX, IN, and KY - effectively working with vendors, shops, CRST's internal maintenance team, and drivers to ensure repairs are complete in a timely manner.
- Adjusted weekly plans for routes and drivers as problems arose - vastly improved critical thinking skills while exhausting all resources possible to ensure sufficient service to the customer.
- Monitored temperatures of reefer trailers to maintain mandatory temperature ranges - forced to make critical decisions when equipment fails, and make the necessary call to preserve the product.
Education
BBA - Business Management
University of Iowa
Iowa City, IA12-2022
Minor - Sports And Recreation Management
University of Iowa
Iowa City, IA12-2022
Skills
- Workload prioritization
- Operational efficiency
- Process management
- Cross-functional communication
- Proficient in Microsoft Excel, Word, Visio
- Customer service
- Teamwork and collaboration
- Relationship building
- Conflict resolution
Timeline
Planning Admin - Operations
CRST
07.2024 - Current
Fleet Manager - Operations
CRST
03.2024 - 06.2024
After-Hours Fleet Manager - Operations
CRST
07.2023 - 03.2024
BBA - Business Management
University of Iowa
Minor - Sports And Recreation Management
University of Iowa
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