Mitchell McColley

Cold calling potential customers who were currently trying to sell their heavy equipment, commercial trucks, farm machinery, rv's, boats etc. on classified ad sites such as craigslist, equipment trader, facebook, and other trader sites and attempt to sell them a marketing package for our own site.

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Achieved or exceeded company-defined sales quotas.

Serviced and installed heating and cooling systems in commercial and industrial buildings. Mostly service but did new construction as well. I worked for 3 different contractors during my time as an apprentice including Prairie Mechanical Corp, Waldinger Corp, and MMC, each teaching me different aspects of the Steamfitter trade.

• Followed technical manuals, codes and diagrams and used previous experience to plan new work and repairs to existing equipment.

Delivered material, tools, equipment to jobsites. Unloaded deliveries with forklift. Maintained shop and yard organization.

• Ensured customer satisfaction with prompt and courteous service when assisting with parts/equipment counter sales.

• Answered multi-line phone system and enthusiastically greeted callers.

• Ensured customer satisfaction with prompt and courteous service when assisting with refrigeration parts counter sales.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Passed medications