Mitchell McQuade
Peterborough
Summary
Dynamic and dedicated professional with extensive experience at Peterborough Fire & Rescue, excelling in high-pressure environments. Proven ability in multitasking and stress management, effectively training new EMTs, firefighters and dispatchers. Skilled in operating communication equipment and ensuring compliance with safety standards, fostering strong public relations within the community.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Call Lieutenant /EMT-Basic
Peterborough Fire & Rescue
06.2024 - Current
- Plan and participate in community events, station tours, and public demonstrations
- Serve as a department representative at schools, civic groups, and local organizations
- Program, configure, and maintain department radios, pagers, and related communication equipment
- Ensure radios comply with departmental, regional, and regulatory standards
- Enforce department policies, procedures, and safety standards
- Supervise fire & EMS operations in the field.
Communications Specialist
Milford Area Communications Center
11.2020 - Current
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Provided on-the-job training and coaching to develop new dispatchers.
- Monitored Police and Fire radios to provide assistance to responding personnel.
Call FF/EMT-Basic
Peterborough Fire & Rescue
06.2019 - 06.2024
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted fire drills and trained new recruits in use of firefighting equipment.
- Conducted fire suppression operations.
Communications Specialist
Hollis Brookline Mason Emergency Communications
12.2022 - 01.2024
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Provided on-the-job training and coaching to develop new dispatchers.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
Communications Specialist
Southwest Fire Mutual Aid
08.2020 - 03.2021
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies.
- Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
Machine Operator
New Hampshire Ball Bearings Inc.
07.2019 - 11.2020
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Complied with company and OSHA safety rules and regulations.
Education
High School Diploma -
Wilton-Lyndeborough COOP HIGH SCHOOL
Wilton, NH06-2019
Skills
- Multitasking
- Stress management
- Public relations
- Safe driving practices
- Friendly and outgoing
Certification
- CDL-B W/ Tank endorsement
- NREMT-BASIC
- APCO PUBLIC SAFETY TELECOMMUNICATOR 1
- APCO FIRE SERVICE COMMUNICATIONS 1
Timeline
Call Lieutenant /EMT-Basic
Peterborough Fire & Rescue
06.2024 - Current
Communications Specialist
Hollis Brookline Mason Emergency Communications
12.2022 - 01.2024
Communications Specialist
Milford Area Communications Center
11.2020 - Current
Communications Specialist
Southwest Fire Mutual Aid
08.2020 - 03.2021
Machine Operator
New Hampshire Ball Bearings Inc.
07.2019 - 11.2020
Call FF/EMT-Basic
Peterborough Fire & Rescue
06.2019 - 06.2024
High School Diploma -
Wilton-Lyndeborough COOP HIGH SCHOOL