Vibrant ,highly effective at anticipating and accommodating customer needs. Friendly, punctual and a team player.
Commended for multitasking abilities and providing top-notch service to customers daily.
Working closely with others to find solutions to issues.
Honest and straight forward.
Overview
16
16
years of professional experience
Work History
Automation Technician Lead
Tetra Pak
03.2021 - Current
Collaborated with engineering teams to assist in design and expected build times of product lines.
Worked cross functionally with Planning to get schedule set for automation team in facility.
Worked with setting expectations and SOPs to capture best practices for future processes.
Worked with Quality departments setting quality check points in build sequences and control plans.
Continue to work with the Next Chapter initiative and continue to nurture the future talent of the facility.
Work with expanding my teams abilities through they way they work and encourage continues improvement ideas.
Understand the perspectives and perceptions around me to better assess what will or will not help in situations
Automation Technician
Tetra Pak
10.2019 - 05.2021
Developed detailed documentation for automated processes, ensuring smooth knowledge transfer and training for operators.
Provided technical support to operators, addressing issues promptly to minimize production delays.
Participated in cross-functional meetings to provide input on potential areas of improvement within manufacturing operations.
Troubleshot, fixed and improved electrical controls.
Tested equipment for proper operation and freedom from defects.
Supported Engineering and Maintenance departments with training and technical support.
Improved operations by drafting and implementing training materials for systems users, systems service and maintenance processes.
Assisted engineers in design, configuration or application of machinery.
Technician
Due North Controls
01.2019 - 10.2019
built and installed control panels for machinery mainly in the dairy and renewable resource industry.
Assisted with upgrading of the communication system within the manufacturing plants with outdated systems.
maintained a safe and clean work environment
Laser Operator
Millerbernd Systems
04.2017 - 12.2018
Enhanced production efficiency by maintaining and operating laser cutting machines with precision.
Increased overall product quality by conducting regular machine maintenance and calibration checks.
Maintained an organized inventory of consumables needed for laser operations, reducing order lead times.
Conducted routine inspections of workpieces before and after cutting process ensuring adherence to client specifications throughout the entire project lifecycle.
Met time and quality expectations by completing accurate work in line with specifications.
Inspected completed work for conformance with specifications using visual and dimensional evaluations.
Detected malfunctions and control errors by monitoring machine operation and checking completed pieces.
Ran multiple CNC machines simultaneously to increase production capacity.
Operated CNC machines to produce components with tight tolerances.
Route Sales Representative
Frito-Lay North America Inc.
05.2008 - 04.2017
Displayed products properly at customer sites and according to company specifications and policies.
Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
Ensured top customer satisfaction, reviewing feedback closely and addressing the needs and requests of account holders.
Immediately addressed problems with customers to promote speedy resolution.