Dynamic and results-driven Restaurant Manager with a proven track record at Texas Roadhouse, excelling in cost control and vendor relations. Passionate about driving growth and creating positive workplace cultures.
Adept at training and onboarding staff, fostering teamwork, and implementing innovative strategies that significantly enhance operational efficiency and customer satisfaction.
Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability.
Overview
13
13
years of professional experience
Work History
Kitchen Manager
Texas Roadhouse
Jackson, TN
06.2023 - Current
Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Trained new employees on kitchen procedures and policies.
Coached staff on strategies to enhance performance and improve customer relations.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
General Manager
TGI Fridays
Jackson, TN
01.2022 - 06.2023
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
Restaurant Manager
Cracker Barrel Old Country Store
06.2019 - 12.2021
Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
Design budgets, maintain payroll records and review financial transactions to ensure that expenditures are authorized and budgeted
Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients
Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities
General Manager
Dallas Craft Co.
Lewisville, TX
08.2012 - 02.2018
Created new sales and promotional strategies to drive growth
Monitored weekly, monthly and quarterly achievement goals
Actively participated in customer service programs to build sales and rapport in the community
Oversaw operations for all company owned locations