Mitchell Murphy
Bloomington,IL
Summary
- Professional hospitality worker prepared for this role. Skilled in delivering exceptional customer service, managing high-demand environments, and ensuring guest satisfaction. Strong focus on teamwork and flexibility to adapt to changing needs. Proficient in multitasking, communication, and maintaining positive and welcoming atmosphere.
- Driven coach with extensive experience in player development and performance enhancement. Known for impactful training sessions that improve batting skills and overall team success. Recognized for fostering collaborative environment and adapting to dynamic team needs, focusing on effective communication and strategic planning.
- Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Overview
5
5
years of professional experience
Work History
Cabana Server
Bloomington Country Club
05.2024 - 08.2024
- Responsible for providing food and beverage service to guests in a cabana or poolside setting.
- Taking orders, delivering food and drinks, ensuring guests have a great experience.
- Assisted with setup and breakdown of cabana areas, maintaining cleanliness and organization.
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Collaborated with fellow servers to provide seamless service during peak hours.
- Adapted quickly to changing demands during peak hours, demonstrating flexibility in service approach.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
Hitting Instructor
D-Bat Marion
10.2023 - 04.2024
- Instructed players on proper hitting techniques to enhance performance and build confidence.
- Developed personalized training plans tailored to individual skill levels and goals.
- Fostered a positive learning environment encouraging teamwork and sportsmanship among players.
- Engaged with parents to communicate player development and address concerns effectively.
- Conducted group sessions, offering opportunities for peer-to-peer learning and teamwork enhancement.
- Mentored players, fostering a positive mindset and strong work ethic both on and off the field.
Front Desk Receptionist
K's Training Academy
01.2020 - 03.2020
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled and coordinated appointments for staff, optimizing daily operations.
- Maintained accurate records of incoming and outgoing correspondence.
- Scheduled, coordinated and confirmed appointments and meetings.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Education
Bachelor of Arts - Sociology
Iona College
New Rochelle, NY05-2026
Associate of Arts -
Black Hawk College
Moline, IL05-2023
Skills
- Strong multitasking
- Customer service focus
- Team player mentality
- Reliability and punctuality
- Special event coordination
- Adaptable mindset
- Active listening
- Patience and encouragement
- Goal setting assistance
- Attention to detail
- Problem-solving skills
Languages
English
Interests
- Gym Workouts
- Team Sports
- Cooking
- Adventure Travel
- Passionate about balancing physical health with mental and emotional wellness
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteer Work
- Watching Movies and TV Shows
- Animal Care
- Gardening
- Music
- Interior Design
- Photography
- Fashion
Timeline
Cabana Server
Bloomington Country Club
05.2024 - 08.2024
Hitting Instructor
D-Bat Marion
10.2023 - 04.2024
Front Desk Receptionist
K's Training Academy
01.2020 - 03.2020
Bachelor of Arts - Sociology
Iona College
Associate of Arts -
Black Hawk College
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