MITCHELL NIELSEN

• Administer semi-monthly payroll processing, ensuring accuracy and timeliness
• Act as a bridge between employees and management, addressing inquiries, resolving issues, and fostering a positive work environment
• Proficiently manage the HRIS system, optimizing data management and assisting in Applicant Tracking System
• Assist in HRIS re-implementation and complete merger tasks for the acquisition of two additional companies, including benefits, compensation, policies, and team alignments.

• Skillfully prepared client tax returns and provided support for various tax-related assignments.

• Contributed to and assisted Audit team in conducting multiple audit projects, simultaneously
• Reviewed loans, drafted audit documents, and adhered to established audit protocols
• Proficiently handled reviews, compilations, and actively contributed to 401(k) and Captive Insurance audits.

• Demonstrated exceptional forecasting and staffing skills, overseeing multiple teams for a 70+ person call center
• Played a key role in recruiting, interviewing, hiring, and onboarding processes across various administrative teams and departments
• Authored and documented procedures for the company's hiring and onboarding initiative
• Assisted in the successful implementation of a new HRIS system.

• Trained new employees, monitored their progress, and identified trends to enhance the training program
• Established and improved training materials, documents, and resources.

• Effectively managed multiple concurrent projects while swiftly resolving technical issues for team members
• Consistently maintained high-quality performance statistics, aligning with management standards
• Collected client feedback for home care agencies in both English and Russian languages.

GPA: 3.437