Summary
Overview
Work History
Skills
Management - Description
Sales - Description
Family - Description
Leadership Experience
Timeline
Generic

Mitchell Norman

Placerville,CA

Summary

Seasoned Construction Operations Manager with 15+ years of experience leading complex, multi-million dollar projects. Adept in strategic planning and risk management, consistently delivering high-profile projects on time and under budget while upholding the highest standards of quality and safety. Developed and implemented a Quality Control Program to ensure cost control and employee safety. Ready to leverage extensive experience in operational management to enhance business performance. Skilled in developing and implementing process improvements, fostering a collaborative environment to meet organizational goals. Known for adaptability and achieving targeted results, a reliable team player proficient in strategic planning and operational efficiency.

Overview

31
31
years of professional experience

Work History

Operations Manager and Quality Control Officer

Swan Engineering
10.2020 - Current
  • Seasoned Construction Operations Manager with 15+ years of experience leading complex, multi-million dollar projects.
  • Proven track record of delivering high-profile projects on time and under budget while maintaining the highest standards of quality and safety
  • Created a Quality Control Program and implemented that program successfully for cost control and employee safety
  • Supervised operations staff and keep employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Collaborated with production teams to identify areas for improvement and implement corrective actions for better product outcomes.
  • Documented inspection results by completing logs.
  • Established strong relationships with suppliers, promoting open communication channels to address potential issues proactively.
  • Contributed to a reduction in production costs by recommending changes to materials, equipment, or processes that improved overall product integrity.
  • Reported problems and concerns to management.

Heavy Equipment Operator

Swan Engineering
01.2017 - 10.2020
  • Dozers, Excavators, Front loaders, Boom Trucks, Forklifts, Road compactors
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
  • Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
  • Adapted quickly to changing project requirements or unexpected obstacles encountered during course of work assignments.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
  • Remove debris and leveled ground to prepare job sites for construction projects.
  • Assisted in training new hires on proper operation techniques and safety procedures for various pieces of heavy equipment.
  • Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
  • Demonstrated commitment to safety by consistently wearing appropriate personal protective equipment and following all established protocols.
  • Maintained accurate logs of equipment operation hours, maintenance activities, and project progress for streamlined record-keeping purposes.
  • Mitigated project delays, swiftly adapting to changing weather conditions and site challenges.

Heavy Equipment Operator

C&D Contractors Inc
05.2016 - 01.2017
  • Owner/Supervisor: David Petty phone: 530-274-2993
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.

Excavator Operator

Rudy’s Metal
01.2013 - 05.2016
  • Loaded and unloaded heavy objects, dirt and other materials on-site.
  • Assisted in site preparation tasks, including clearing debris and vegetation, ensuring safe work environment for all team members.
  • Maintained positive relationships with clients, addressing their concerns and providing updates on project progress.
  • Minimized risk of injury during operation through strict adherence to OSHA safety guidelines and best practices in industry.

Operations Manager - Recycling

River City Recycling
01.2007 - 01.2013
  • Phone: 916-383-5511
  • Supervised operations staff and keep employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Achieved higher employee retention rates by fostering positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

General Manager

A&J Demolition
01.2006 - 01.2007
  • Company Overview: All aspects of demolition work
  • All aspects of demolition work
  • No longer in business
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.

General Manager

California Concrete Crushing
01.2000 - 01.2006
  • Phone: 916-388-9701
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.

Local 3 operator/teamster Class A/Bridgework

CC Myers
01.1994 - 01.2000
  • Phone: 916-635-9370
  • Installed complex components such as bearings and expansion joints accurately, ensuring long-term durability and functionality of the bridge.
  • Assisted in the planning and execution of work activities, resulting in increased efficiency on the job site.
  • Demonstrated commitment to maintaining a clean and safe work environment for all crew members by regularly participating in site cleanup efforts.
  • Managed traffic flow around construction sites, minimizing disruptions to local transportation networks.
  • Handled emergency situations effectively by applying critical thinking skills and following established safety protocols during incidents onsite.
  • Participated in ongoing training programs to stay current on industry standards and best practices in bridge construction techniques.
  • Operated heavy machinery, such as cranes and forklifts, to facilitate bridge construction processes.
  • Performed concrete pouring and finishing tasks, achieving a high level of quality in finished surfaces.
  • Supported team members with various construction tasks, ensuring smooth workflow on the job site.

Skills

  • Construction Management
  • Heavy Equipment Operator
  • Demolition
  • Quality Control Supervisor

Management - Description

Proven ability to manage large and complex construction projects while ensuring appropriate quality and timelines. Lead multiple construction projects, ensuring compliance with building plans and safety regulations. Conduct regular site inspections, to ensure strict adherence to safety rules and regulations. Reporting findings and recommending corrective actions. Understanding employee's productive levels is a key component in keeping and meeting profit goals.

Sales - Description

Sales can be a significant part of most companies and requires a good understanding of communication skills and patience along with a good handshake and smile. I have many years of experience dealing with the public and closing sales deals. My positive personality lends itself greatly to growing a business.

Family - Description

First and foremost I am a family man with wonderful kids and a loving wife. Together, we make an awesome addition to any company that carries the same values.

Leadership Experience

I am a natural leader and possess strong and effective communication skills. My ability to communicate directly and efficiently leads to strong productivity from employees.

Timeline

Operations Manager and Quality Control Officer

Swan Engineering
10.2020 - Current

Heavy Equipment Operator

Swan Engineering
01.2017 - 10.2020

Heavy Equipment Operator

C&D Contractors Inc
05.2016 - 01.2017

Excavator Operator

Rudy’s Metal
01.2013 - 05.2016

Operations Manager - Recycling

River City Recycling
01.2007 - 01.2013

General Manager

A&J Demolition
01.2006 - 01.2007

General Manager

California Concrete Crushing
01.2000 - 01.2006

Local 3 operator/teamster Class A/Bridgework

CC Myers
01.1994 - 01.2000

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Mitchell Norman