Talented Director with excellent marketing, customer service and facility oversight skills coupled with more than 10 years of experience. Highly effective and comfortable working with people at all organizational levels. Diligent worker with 10+year career with service based establishments. Knowledgeable about strategies for handling all group sizes while supporting customer satisfaction goals. Open communicator and skilled planner with excellent problem-solving and multitasking skills. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support in demanding circumstances as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Intelligent and capable with outstanding retail expertise. Grasps company initiatives quickly achieving store and personal goals. Swiftly adapts to shifting seasonal needs, demands and priorities. Communicates trends and recommendations to customers, and provides feedback to management. Applies effective teamwork, customer and sales skills simultaneously. Always uses good judgment when performing duties.
-2022, 2023 Top Manager
-2022,2023 Leadership Development Program
-2021,2022 Top 5 Branch Leaders
-Series 65 advisor
-2-15 Licensee
-AHIP certified