Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mitchell Pope

Summary

Goal-oriented manager with distinguished experience in Roth's policy and procedures with proven leadership abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Highly motivated, Loyal to Roth's for 15 years, with a priority on work integrity, employee moral, and exceeding goals set by upper management.

Overview

14
14
years of professional experience

Work History

Assistant Market Director

Roth's Vista
06.2021 - Current
  • Monitor shelves, racks, coolers, end bases and displays and assure they are faced and full
  • Review signs to ensure they comply with established standards
  • Create sales projections every 2 weeks based on past years sales and day of the week, all while staying in labor budgets
  • Review the condition of the sales and storage areas and perform or assign their organization and cleaning
  • Provide training and direction to Courtesy Clerks, Checkers, Keypeople and Backroom Staff
  • Provide assistance to Checkers and resolve problems to expedite customers through the checkout area
  • Develop work schedules for all Cashiers and Courtesy Clerks; assign tasks as appropriate
  • In charge of hiring store employees in all departments
  • Assist the Store Manager with employee selection, promotion, discipline, termination and other personnel matters
  • Monitor the activities of perimeter department staff in the absence of the Department Manager
  • Evaluate product movement and recommend changes in order quantities, product or shelf space allotments
  • Communicate company and store policies, procedures, goals and objectives to employees
  • Assign or perform packaging of spoils for return to vendor
  • Teach new employee's including new keypeople various tasks and techniques associated with their job
  • Perform or assign the organization of items before each store inventory
  • Drove sales by developing high value displays and cross merchandising

2nd Assistant Manager

Roth's Sunnyslope
11.2017 - 06.2021
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Developed strategy to increase sales and drive profits.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Increased customer satisfaction by addressing and resolving customer complaints in a timely manner.
  • Spearheaded store events and promotions, attracting new customers while retaining existing clientele.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.
  • Implemented safety protocols within the workplace, resulting in fewer accidents and increased employee awareness.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

2nd Assistant Manager

Roth's Vista
08.2016 - 11.2017

Keyperson

Roth's Stayton
05.2015 - 08.2016

Cashier/Courtesy Clerk

Roth's Sunnyslope
09.2009 - 05.2015

Education

High School Diploma -

Sprague High School
Salem, OR
06.2009

Skills

  • Customer Engagement
  • Employee Retention
  • Decision-Making
  • Operating Procedures and Policies
  • Team Recruiting and Onboarding
  • Customer Trend Analysis
  • Team Management
  • Sales Targeting
  • Creative Direction
  • Time Management
  • Sales Projections
  • Sales team training

Timeline

Assistant Market Director

Roth's Vista
06.2021 - Current

2nd Assistant Manager

Roth's Sunnyslope
11.2017 - 06.2021

2nd Assistant Manager

Roth's Vista
08.2016 - 11.2017

Keyperson

Roth's Stayton
05.2015 - 08.2016

Cashier/Courtesy Clerk

Roth's Sunnyslope
09.2009 - 05.2015

High School Diploma -

Sprague High School

Similar Profiles

CREATE PROFILE
Mitchell Pope