Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mitchell Proctor

Niceville,FL

Summary

Experienced Communications/Navigations and Mission Systems Craftsman with 17 years of experience on various aircraft, including AC-130(U) "Spooky" Gunships, B-2(A) Stealth Bombers, and RC-135 Reconnaissance Aircraft. Spent 3 years as a Quality Assurance (QA) Inspector on B-2 Stealth Bombers, part of the Wing Inspection Team, and received the QA Inspector of the Quarter award twice. Possess 12 years of experience as a direct supervisor, shop lead/section chief overseeing 15-60 Airmen and serving as a maintenance production expediter for 1-12 aircraft at a time. Skilled Courier with a track record of providing quality service and ensuring on-time deliveries, proficient in all aspects of shipping and deliveries.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Lead Courier/Delivery Driver Supervisor

ACE Courier and Delivery
05.2022 - Current
  • Responsible for the safe/timely delivery of routine, rush, and STAT medical specimens, cultures, equipment, and supplies to medical facilities all across the Florida panhandle.
  • HIPAA trained and qualified
  • Blood borne Pathogen Exposure Control quailed
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Followed company policies and procedures during shift.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Coordinated driver dispatch to accomplish daily delivery requirements.

Lead Medical Administrator

United States Air Force
04.2021 - 08.2022
  • I was only in this position due to a medical condition that prevented me from continuing to work on an aircraft flight line.
  • Lead COVID-19 vaccination coordinator.
  • Reviewed all documentation completed by immunization specialist.
  • Collected all data and reported to leadership.
  • Communicated vaccination information to patients
  • Applied continuous process improvement strategies to enhance case management, programs and clinical management.
  • Input data into computer programs and filing systems.
  • Followed up with medical staff regarding missing information in patient records.
  • Researched and resolved medical record discrepancies.
  • Utilized electronic medical record systems to store, retrieve and process patient data.
  • Maintained accuracy, completeness, and security for medical records and health information.
  • Assisted in training new staff on medical record processing and filing procedures.
  • Transcribed and entered patient medical information into electronic medical records systems.
  • Scanned and uploaded medical records into electronic medical records system.

RC-135 Comm/Nav Shop Chief

United States Air Force
09.2019 - 04.2021
  • Supervised 9 personnel in a minimally manned deployed environment.
  • Lead technician on 4 RC-135 variants, maintaining RADAR, radio, and navigational systems.
  • Augmented flight chief duties for 6 months, supervising 60 personnel, coordinating/developing training days, and attending weekly staff meetings.
  • Certified as Interim First Sergeant
  • Managed a COMSEC program as the primary CRO(COMSEC Responsible Officer). Passed all Wing inspections
  • Was designated as a GPC Cardholder and assisted the AO with authorizations.
  • ATR(Anti-Terrorism Representative) for the squadron performing RAMs(Random Anti-Terrorism Measures) monthly and reporting them to the Wing. Also, completed and/or assisted members with completing APACS and IATP for overseas travel.
  • Primary Equipment custodian for 3 accounts with a total value of more than 3 million dollars
  • Maintained a TS/SCI security clearance.
  • Awarded Maintenance Specialist of the Year 2020
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Managed time efficiently in order to complete all tasks within deadlines.

Quality Assurance Inspector

United States Air Force
03.2017 - 09.2019
  • The sole Comm/Nav QA inspector on the B-2 Stealth Bomber is responsible for assessing the training and maintenance practices of all avionics B-2 aircraft maintainers.
  • Performs numerous inspections mandated by the maintenance group Commander on all maintainers across the maintenance group.
  • Weight and Balance certified
  • WIT(Wing Inspection Team) member
  • Primary program manager of all maintenance group locally developed maintenance forms.
  • Teamed with the 72nd Test Squadron in developing a multi-unit agreement for testing state-of-the-art aircraft modifications.
  • Awarded Quality Assurance Inspector of the month 2 times
  • Awarded Air Force Commendation Medal
  • Oversaw maintenance, calibration and control of inspection, measuring and all test equipment.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Comm/Nav Mission Systems Craftsman

United States Air Force
01.2010 - 03.2017
  • Supervised 9 personnel in a minimum manned deployed environment.
  • Lead technician on B-2 platform, maintaining RADAR, radio, and navigational systems.
  • Managed a COMSEC program a CRO(COMSEC Responsible Officer). Passed numerous Wing inspections with zero defects.
  • Primary Equipment custodian on an account with a total value of more than 1.8 million dollars.
  • Augmented Flightline Expediter duties during numerous nuclear.
  • Maintained a GTC through numerous TDY and Deployments.
  • Frequently had to utilize DTS as a user and supervisor.
  • Maintained a PRP status as well as a TS/SCI Security clearance.

Education

Associate in Science (AS) - Avionic Systems Technology

Community College of the Air Force
12.2017

Skills

  • Medical terminology
  • Customer service
  • System Administration
  • Organizational skills
  • Medical records
  • Microsoft Excel
  • Quality Assurance
  • Program Management
  • Intelligence Experience
  • Microsoft Office
  • Microsoft Word
  • Delivery driver experience
  • English
  • Avionics
  • Driving
  • DoD Experience
  • Analytics
  • Analysis skills
  • Management
  • Basic math
  • Medical office experience
  • Communication skills
  • Aircraft Maintenance
  • Courier
  • Military Experience
  • Travel planning
  • Leadership
  • Business processes and procedures
  • Excellent driving skills
  • Dispatch
  • Attention to confidentiality
  • Coordinating efficient routes
  • Delivering time-sensitive specimens
  • Document management
  • Time management
  • Multitasking and organization
  • Record keeping
  • Decision-making
  • Attention to detail
  • Team collaboration
  • Relationship building and rapport
  • Verbal and written communication
  • Building physician relationships
  • Inventory management
  • Working independently
  • Problem-solving
  • Punctuality and reliability
  • Deadline adherence

Certification

  • Secret Clearance
  • Top Secret Clearance
  • TS/SCI

Timeline

Lead Courier/Delivery Driver Supervisor

ACE Courier and Delivery
05.2022 - Current

Lead Medical Administrator

United States Air Force
04.2021 - 08.2022

RC-135 Comm/Nav Shop Chief

United States Air Force
09.2019 - 04.2021

Quality Assurance Inspector

United States Air Force
03.2017 - 09.2019

Comm/Nav Mission Systems Craftsman

United States Air Force
01.2010 - 03.2017

Associate in Science (AS) - Avionic Systems Technology

Community College of the Air Force

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