Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mitchell Roelofs

Mitchell Roelofs

Allendale,MI

Summary

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Crew Member

Chick-fil-A
11.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Shift Leader

Tropical Smoothie Cafe
10.2020 - 08.2023
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Cellular And Molecular Biology

Grand Valley State University
Allendale, MI
04-2027

High School Diploma -

West Ottawa High School
Holland, MI
05-2023

Skills

  • Delivering Excellent Service
  • Teamwork and collaboration
  • Clear communication
  • Multitasking and organization
  • Attention to detail
  • Time management
  • Integrity and honesty

Timeline

Crew Member

Chick-fil-A
11.2024 - Current

Shift Leader

Tropical Smoothie Cafe
10.2020 - 08.2023

Cellular And Molecular Biology

Grand Valley State University

High School Diploma -

West Ottawa High School

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