Talented Partner with 15+ years of industry experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Operating Partner
Bolay Fresh Bold Kitchen
10.2021 - 10.2023
Determined appropriate financial goals and administered budgets to control expenses.
Recruited and hired qualified candidates to fill vacancies.
Managed effective customer service and quality assurance programs to protect business reputation.
Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
Collaborated with colleagues and support staff to maximize team efficiency.
General Manager
Zoes Kitchen
07.2013 - 07.2021
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, and scheduling.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Implemented operational strategies and effectively built customer and employee loyalty.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Trained many General and Assistant Managers in ATL Market.
Culinary Partner
P. F. Chang's China Bistro
02.2010 - 07.2012
Inspected deliveries for accuracy and safety.
Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
Established food preparation procedures and guidelines to promote meal consistency and quality.
Conducted inspections of food preparation and dining facilities to verify compliance with health and safety regulations.
Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
Disciplined and dedicated to meeting high-quality standards.
Trained and managed kitchen personnel and supervised related culinary activity.
Market Chef
Pei Wei Asian Diner
03.2007 - 02.2010
Built brand awareness in local market and increased penetration with proactive strategies.
Responsible for the opening of 14 new Florida locations
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Performed site visits to all stores to ensure they were meeting company standards.
Organized all new menu rollouts.
Culinary Partner
P.F. Chang's China Bistro
06.1997 - 03.2007
Inspected deliveries for accuracy and safety.
Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
Established food preparation procedures and guidelines to promote meal consistency and quality.
Conducted inspections of food preparation and dining facilities to verify compliance with health and safety regulations.
Trained numerous Operating Partners, Culinary Partners, and Market Partners.
Assisted in the advancement of several Sous Chefs
Responsible for hiring, training, and scheduling of all employees
Sous Chef
Romano's Macaroni Grill
08.1995 - 06.1997
Acted as head chef when required to maintain continuity of service and quality.
Planned and directed high-volume food preparation in fast-paced environment.
Trained kitchen staff to perform various preparation tasks under pressure.
Mentored kitchen staff to prepare each for demanding roles.
Monitored food and labor costs to verify budget targets were met.
Opening training team and opened 15 restaurants across country prior to being promoted to Sous Chef.