Systems Administrator with broad knowledge of disaster recovery, Powershell scripting, and Windows/Linux administration. Seeking to put extensive troubleshooting skill to use in a dynamic IT team.
Overview
10
10
years of professional experience
Work History
Technical Support Engineer
Becks Hybrids
03.2022 - Current
Assisted Help Desk team with level 3 support functions
Implemented new deployment structure to desktops, laptops, and windows tablets
Created powershell automation scripts to assist deployments of software and functionality
Managed user accounts access and set Group Policies for the various Organizational Units.
Windows Systems Administrator Lead
RCI
08.2020 - 03.2022
Arranged staff-development programs such as training and workshops for staff at every level.
Deploy updates and packages using SCCM
Worked closely with developers to implement changes in IIS
Spearheaded software and development upgrades engaging multiple teams and vendors
Facilitated our Disaster Recovery exercise
Junior Systems Administrator
Leidos Health
05.2017 - 05.2020
Preform nightly backup jobs for all servers
Provided second-level support for all server class systems
Facilitated developers with changes and updates from a test environment to the production environment
Monitored logs for server failures
Apply monthly patches
Write small powershell scripts to automate repetitive tasks
System Administrator Intern
One Main Financial
05.2016 - 05.2017
Build and maintain servers and network equipment
Convert physical server to virtual servers
Perform daily backups
Apply Active Directory policy changes
IT Security Analyst
Gravicom LLC
08.2015 - 05.2016
Monitored computer virus reports to determine when to update virus protection systems.
Developed End-User training against phishing and social engineering attacks.
Install SIEM solutions to remote sites
IT Intern
Accuride Corp.
05.2015 - 07.2015
Preformed entry level network support to the Henderson plant
Reorganized and cleaned up data center
Designed and implemented remote network for new building.
Help Desk Technician
Advanced Network And Computer Services
11.2013 - 05.2015
Troubleshoot, fix, and maintain computers, phones, printers and software
Developed network support and implementation
Build out PCs and Servers
Manage Service Level Agreements.
Education
Computer Science - Computer Science
University of Southern Indiana
Evansville, IN
Skills
Active Directory
Windows Server
Documentation
IT Security best practices
SQL Database systems
Powershell
Citrix Administration
Cisco Networking
IIS server configuration
Disaster Recovery
Timeline
Technical Support Engineer
Becks Hybrids
03.2022 - Current
Windows Systems Administrator Lead
RCI
08.2020 - 03.2022
Junior Systems Administrator
Leidos Health
05.2017 - 05.2020
System Administrator Intern
One Main Financial
05.2016 - 05.2017
IT Security Analyst
Gravicom LLC
08.2015 - 05.2016
IT Intern
Accuride Corp.
05.2015 - 07.2015
Help Desk Technician
Advanced Network And Computer Services
11.2013 - 05.2015
Computer Science - Computer Science
University of Southern Indiana
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