Mitchell Shambour
New Prague,Minnesota
Summary
Detail-oriented and driven professional with a strong background in leadership, communication, and team development across healthcare, education, and logistics environments. Proven ability to lead by example as a Lead Phlebotomist in a high-volume plasma center, ensuring donor safety, regulatory compliance, and efficient workflow. Experienced tutor with a talent for breaking down complex concepts and supporting student success through clear, patient instruction. Former Warehouse Lead with a track record of coordinating teams, meeting production goals, and maintaining organized, safe operations. Recognized for excellent communication skills, reliability, organization, and the ability to motivate teams while delivering consistent, high-quality results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Plasma Technician
Biolife Plasma Services
Mankato, MN
09.2023 - Current
- Oversaw daily phlebotomy team operations to ensure compliance with safety and quality standards.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Documented procedures for complex tasks, enabling efficient knowledge transfer between team members.
- Trained and mentored junior technicians on procedures and equipment usage.
Warehouse Lead
Gregory Foods
Eagan, MN
05.2020 - Current
- Coordinated shipping schedules, optimizing logistics for timely delivery of products.
- Trained employees on equipment operation and safety protocols.
- Oversaw daily operations and shipping and handling processes.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
Academic Tutor
Bethany Lutheran College
Mankato, MN
10.2021 - 12.2023
- Developed personalized learning plans to address individual student needs and enhance academic performance.
- Facilitated one-on-one tutoring sessions, promoting critical thinking and problem-solving skills among students.
- Collaborated with faculty to identify areas of improvement in course materials and instructional methods.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
- Implemented instruction techniques through different software applications to accommodate diverse learning needs.
Education
Bachelor of Arts - Biology
Bethany Lutheran College
Mankato, MN12-2023
Skills
- Safety compliance
- HIPAA compliance
- Medical terminology
- Problem-solving skills
- Teamwork and collaboration
- Attention to detail
- Healthcare documentation
- Excellent Communicator
- Multitasking and organization
LinkedIn Profile
linkedin.com/in/mitch-shambour-645519266
Certification
Phlebotomy Certified
Accomplishments
- Employee of The Month
- Golden Needle Award