Mitchell Smith
White Bear Lake,MN
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ground Supply Operations Officer
United States Marine Corps
Washington, DC
01.2024 - Current
- Monitored and evaluated performance metrics to ensure operational objectives were met.
- Coordinated with vendors for procurement of materials and supplies needed for daily operations.
- Developed reports on operational data such as volume, cost, and quality of service provided.
- Created training programs to help staff understand operational policies and procedures.
- Evaluated system performance and identified areas for improvement in order to increase efficiency.
- Identified potential risks associated with operations and implemented mitigation strategies accordingly.
- Reviewed financial information such as budgets, invoices, accounts payable and receivable.
- Ensured compliance with applicable laws, regulations and standards related to operations.
- Maintained relationships with key stakeholders including customers, suppliers, partners.
- Supervised a team of subordinate personnel involved in various aspects of operations.
- Performed periodic audits on systems and processes to ensure accuracy of data.
- Resolved conflicts between different departments within the organization in an efficient manner.
- Coordinated with other departments such as sales and marketing in order to deliver better services.
- Tracked inventory levels across all locations and ensured timely replenishment when required.
- Created training programs for personnel in preparation for full spectrum of operations.
- Mentored, coached and trained [Job Title] on responsibilities and procedures.
- Supervised supply and mobility operations and special projects.
- Oversaw supply and mobility operations for [Number] personnel and special projects.
- Oversaw $[Amount] million operations budget and weapon systems.
- Proactively identified and solved complex problems impacting operations management and business direction.
- Monitored performance metrics and responded to notifications daily.
- Drove alignment of team members, technology, systems and processes with strategic goals.
- Supervised employees such as [Job title] to monitor daily performance.
- Led strategic planning, negotiations and contracting for indirect services such as legal, building, leases, facilities, furniture, telecommunications, supplies, records management, recruiting and many others.
- Managed product deliveries by working closely with logistics team and addressing recurrent roadblocks with new tactics.
- Assessed financial reports and statements to review quarterly and annual performance.
- Handled the hiring and training of other managers in the [Department Name] and [Department Name] departments.
- Managed [Business Name] commercial operations and budgetary needs.
- Developed operations policies and procedures for organization with [Number] employees.
- Led purchasing and installation projects that enhanced multiple internal departments.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored progress by establishing plans, budgets and measuring results.
Senior Supply Chain Manager
United States Marine Corps
Albuquerque, NM
04.2020 - 12.2023
- Developed and implemented strategies to optimize supply chain operations, reduce costs and improve customer service.
- Analyzed data from multiple sources to identify trends and develop action plans to address issues or opportunities related to the supply chain.
- Managed a team of supply chain professionals responsible for forecasting, order management, inventory control and distribution.
- Collaborated with vendors to ensure timely delivery of goods at competitive prices.
- Utilized enterprise resource planning systems to manage all aspects of the supply chain process including procurement, production scheduling, warehousing and transportation logistics.
- Established relationships with key stakeholders in the company's global supply network to ensure compliance with corporate policies and procedures.
- Monitored shipping schedules, resolved discrepancies between purchase orders and invoices, and coordinated returns when necessary.
- Evaluated current processes for accuracy, timeliness and quality assurance standards before implementing changes or improvements.
- Created training materials for staff on best practices related to inventory management, purchasing processes, cycle counts and other operational tasks.
- Identified areas of improvement within the organization's existing supply chain models by conducting gap analysis against industry benchmarks.
- Maintained records of past transactions including purchase orders, invoices, for audit purposes.
- Facilitated cross-functional collaboration between departments such as sales and marketing, finance and accounting, operations and logistics, ensuring effective coordination across teams.
- Reviewed financial projections regarding capital investments in new technology or infrastructure upgrades required for efficient operation of the business unit's supply chain activities.
- Enhanced supply chain processes, strengthening planning procedures, organizing schedules and maintaining records.
- Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.
- Fostered relationships with suppliers to develop purchasing agreements with logistics customers and reduce risks.
- Boosted KPIs and continuous improvement strategies to enhance logistical operations and meet supply chain needs.
- Conducted vendor monitoring and supply chain management activities in compliance with internal logistics standards.
- Identified opportunities to reuse or recycle materials to minimize consumption of new materials.
- Reviewed and updated supply chain practices in accordance with new or changing environmental policies, standards and regulations.
Training Chief
United States Marine Corps
Saint Paul, MN
05.2015 - 03.2020
- Developed training programs and materials to meet the needs of employees in various departments.
- Created and implemented a new system for tracking employee progress throughout their training program.
- Conducted regular assessments to determine effectiveness of existing training methods and suggest improvements as needed.
- Provided feedback on individual performance during the course of the training program.
- Maintained accurate records of all employee trainings completed.
- Assisted in developing job-specific training materials based on job descriptions, skill requirements, and industry standards.
- Collaborated with managers from different departments to create customized courses tailored to each department's specific needs.
- Developed an evaluation system used by supervisors to assess employee competency after completion of the training program.
- Advised management about best practices for implementing successful employee development initiatives.
- Facilitated workshops designed to teach employees how to apply newly acquired skills in their daily work duties.
- Actively sought out ways to improve the overall quality of the organization's training program through innovative approaches.
- Recommended changes or adjustments when needed in order to maintain compliance with applicable laws or regulations governing workplace safety or health issues.
- Ensured that all required documentation is prepared properly prior to launch of any new courses or programs.
- Analyzed data collected from evaluations completed by participants after completing a course or workshop.
- Mentored leaders in company to develop skills and improve company programs.
- Prepared records and reports of company responses to fires or other emergencies.
Military Police Officer
United States Marine Corps
Saint Paul, MN
07.2014 - 04.2015
- Supervised military police activities including patrol operations, traffic control points, and special events.
- Prepared detailed reports on investigations and other police activities.
- Assisted in providing training for junior Marines in areas such as use of force policy and proper investigative techniques.
- Participated in daily briefings with senior command staff to discuss current operations and any new directives from higher headquarters.
- Interacted with members of the public in a professional manner while representing the United States Marine Corps.
- Enforced military laws and regulations.
- Facilitated conflict-resolution by implementing protocols and investigating issues through resolution.
- Supervised maintenance of tactical plans and equipment while monitoring personnel, improving overall preparedness for emergencies.
Education
Bachelor of Science - Business Management
Purdue University
West Lafayette, IN07-2025
Associate of Science - Small Unit Management
Purdue University
West Lafayette, IN10-2023
Skills
- Cost-reduction strategies
- Leadership skills
- Administrative Leadership
- Disciplined leadership
- Warehouse Operations
- Supply Chain Management
- Financial management and reporting
- Six Sigma Methodologies
- Staff Management
- Warehouse Management
- Supplier Relationship Management
- Relationship Building
- Performance Tracking
Accomplishments
- Three Naval Achievement Medals for superior performance.
Certification
- Lean Six Sigma Green Belt
- Ground Supply Operations Officer Course
- Supply Chain Management Basic Course
- Military Police: Special Reaction Team
- Military Police Basic
Timeline
Ground Supply Operations Officer
United States Marine Corps
01.2024 - Current
Senior Supply Chain Manager
United States Marine Corps
04.2020 - 12.2023
Training Chief
United States Marine Corps
05.2015 - 03.2020
Military Police Officer
United States Marine Corps
07.2014 - 04.2015
Bachelor of Science - Business Management
Purdue University
Associate of Science - Small Unit Management
Purdue University