Mitchell Thompson
Novi
Summary
Dynamic mathematics educator with a proven track record in developing engaging lesson plans and fostering student collaboration. Committed to creating a positive learning environment that enhances student understanding and performance.
Overview
10
10
years of professional experience
Work History
Secondary Mathematics Teacher
WLCSD
Walled Lake, MI
08.2021 - Current
- Developed engaging lesson plans to enhance student understanding of mathematical concepts.
- Utilized technology and digital resources to facilitate interactive learning experiences.
- Collaborated with colleagues to align curriculum with state standards and improve instructional strategies.
- Assessed student performance regularly to identify areas for improvement and provide targeted support.
- Fostered a positive classroom environment that encouraged student participation and collaboration.
Youth Soccer Coach
Michigan Jaguars
Novi, MI
06.2020 - Current
- Developed and implemented training sessions to enhance players' technical skills and tactical understanding.
- Fostered a positive team environment by promoting sportsmanship and collaboration among youth athletes.
- Evaluated individual player performance, offering constructive feedback to improve skills and game readiness.
- Engaged with parents to communicate player progress and address any concerns regarding development or participation.
- Developed strong communication channels with parents, providing regular updates on player progress and addressing concerns promptly.
Retirement Representative
GLP & Associates
Farmington Hills, MI
06.2024 - 10.2024
- Educated clients on retirement plan options and benefits.
- Assisted in developing tailored retirement strategies for diverse client needs.
- Managed client accounts, ensuring accuracy in documentation and compliance.
- Conducted presentations to inform clients about investment performance and market trends.
Operations Analyst
Centene (Wellcare)
Detroit, MI
01.2018 - 05.2021
- Analyzed operational performance metrics to identify areas for process improvement.
- Collaborated with cross-functional teams to streamline workflows and enhance service delivery.
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Conducted root cause analyses to resolve operational issues and improve efficiency.
- Led training sessions for staff on new software systems and operational procedures.
- Managed project timelines, ensuring alignment with organizational objectives and stakeholder expectations.
Claims Examiner
WellCare
Detroit, MI
02.2017 - 01.2018
- Evaluated claims for accuracy and compliance with company policies and regulatory standards.
- Collaborated with healthcare providers to resolve discrepancies in claim submissions.
- Analyzed complex claims data to identify trends and potential fraud indicators.
- Coordinated with healthcare providers to validate claims information and resolve discrepancies.
- Handled sensitive information with discretion, ensuring confidentiality of personal and financial details for claimants throughout the claims examination process.
Customer Service Representative
Meridian HealthCare
Detroit, MI
10.2016 - 02.2017
- Resolved customer inquiries through effective communication and problem-solving strategies.
- Managed high-volume calls while maintaining service quality and customer satisfaction.
- Collaborated with healthcare teams to ensure accurate patient information and timely responses.
Education
Bachelor of Science - Business Administration
Concord University
Athens, WV06-2016
Skills
- Teaching strategies
- Online teaching
- Peer tutoring
- Parent communication
Timeline
Retirement Representative
GLP & Associates
06.2024 - 10.2024
Secondary Mathematics Teacher
WLCSD
08.2021 - Current
Youth Soccer Coach
Michigan Jaguars
06.2020 - Current
Operations Analyst
Centene (Wellcare)
01.2018 - 05.2021
Claims Examiner
WellCare
02.2017 - 01.2018
Customer Service Representative
Meridian HealthCare
10.2016 - 02.2017
Bachelor of Science - Business Administration
Concord University