I pride myself on being reliable, detail oriented, enthusiastic, and inquisitive. I'm looking to capitalize on opportunity and reach my full potential.
Overview
13
13
years of professional experience
Work History
Account Manager
Unitas Dental
03.2024 - Current
Answer all questions from my accounts via e-mail and phone in a timely manner
Send monthly progress reports to my accounts
Oversee the intake process and participation verification process for my accounts
Compile various PDF reports to send and review to my accounts
Make recommendations for negotiations and optimization that will best benefit my accounts
Create and oversee the completion of credentialing application tasks for various providers.
Senior Accounting Technician
WCF Insurance
04.2022 - 03.2024
Complete bi-weekly payroll for company employees
Run payroll reports such as Funding, EIB, URS, Fidelity, Approved time off, Garnishments, Cell allowance, HSA
Audit net and gross incomes compared to prior pay period
Input PTO for new employees, Tuition reimbursements, Metlife deductions, Wellness credits, Recognition bonuses, Holiday hours
Submit 401k entries to Fidelity
Create payment plans for past due customers following final audits
Receive inbound calls for ACH and Credit Card payments
Apply mailed in check payments to customer accounts
Submit all daily received payments through the Zions Bank portal and confirm the total sum is accurate
Issue refund checks to customers.
Procurement Analyst
Swire Coca-Cola
10.2018 - 04.2022
Created new vendors using MDG and SAP
Verified our vendor data matches IRS records for 1099 reporting
Verified ACH information with vendors and full-service customers by making outbound calls
Collaborated on and led procurement master data initiatives to improve processes
Managed internal procurement database for updates and content changes
Held 24 training sessions for our sales team members on how to submit new vendor setups and existing vendor changes through Smartsheet
Worked alongside Wells Fargo in our Merchant Card payment plan for vendors that gave Swire a kickback
Reached out to vendors to collect updated data including W9 forms, EFT letters, voided checks, and contracts
Contacted vendors to change their payment method from check to ACH, so Swire could save money on cutting checks and pay the customers faster.
Accounts Receivable Clerk
Swire Coca-Cola
07.2017 - 10.2018
Notified customers of delinquent accounts with attempt to collect outstanding amounts
Processed payments over phone and set up recurring drafts
Sent invoices, statements, and dunning notices to customers
Sent past due and incompliant customers to third party collections
Provided a weekly aging report to the Collections Manager
Adjusted pricing errors on invoices and re-billing the customer
Reviewed accounts to determine payment plan compliance
Recorded information about customers' financial status and collections status efforts
Mentored new members on scripts, strategies and company information to maximize performance.
Inventory / Fulfillment Supervisor
Pedersen Worldwide Companies
10.2011 - 07.2017
Received and transferring inventory in system
Verified items correctly matched to sales check for packing and shipment
Scheduled staffing, equipment and space utilization to fulfill production goals during both peak and non-peak periods
Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders
Assisted the Auditors in quarterly inspections
Forklift certified
Running monthly inventory checks on fulfillment line and pallets
Driving shipments to our corporate office
Interviewed fulfillment candidates.
Education
General Education -
Salt Lake Community College
Salt Lake City, UT
01.2011
High School Diploma -
West Jordan High School
West Jordan, UT
01.2010
Skills
Account Management
Customer Service
Client Relationship Management
Strategic Planning
Contract Negotiation
Microsoft Excel
Payroll Preparation
Payroll Software Knowledge
Internal audit support
Additional Information
Sports Academy Award Recipient at West Jordan High School.