Mitchell Wilson
ROCHESTER,NY
Summary
Detail-oriented and determined individual who offers proven customer service and time management abilities. Knowledgeable and familiar in many areas and processes as the last seven years or so have been spent in some sort of automotive industry. Thrives under pressure and works hard to consistently satisfy customers in any and every aspect.
Overview
10
10
years of professional experience
Work History
Car Detailer/Head Detailer
Piehler Jaguar Land Rover
ROCHESTER
06.2021 - 05.2026
- Cleaned and polished exterior surfaces to enhance vehicle appearance.
- Inspected vehicle to verify pristine appearance for the customer.
- Vacuumed and shampooed interiors to maintain cleanliness and hygiene.
- Coordinated with the service team to ensure timely vehicle readiness for clients.
- Educated customers on care products and maintenance tips for their vehicles.
- Inspected vehicles for damages and reported findings to management.
- Managed care of loaners, lot vehicles/used cars, washes, waiters, details, and deliveries.
- Managed inventory of cleaning supplies and tools for optimal operation efficiency.
- Drove vehicles to or from workshops or customer workplaces or homes.
Car Detailer
Volvo Cars of Rochester
ROCHESTER, NY
06.2024 - 09.2025
- No washes or waiters as we were separated from the main dealership into our own building.
- Main goal was focusing on customer details, renewing used cars/trade ins to go back out on the lot, and deliveries primary to help sales achieve their goal each month.
- Collaborated with sales team to prepare vehicles for customer viewing.
Pizzeria
Marks Pizzeria
ROCHESTER, NY
10.2016 - 02.2021
- Engaged customers in conversation, utilizing strong interpersonal skills to enhance their dining experience.
- Managed time to consistently meet schedules, ensuring timely completion of tasks and customer orders.
- Operated fryers and assisted on the make line, transitioning to the delivery driver role to support efficient service.
Car Detailer
Ziehbart
ROCHESTER, NY
03.2019 - 08.2019
- Cleaned cars both externally and internally by hand or with automated equipment.
- Cleaned a wide range of vehicles each day.
- Undercoating cars and trucks was a huge part of the business here so one of the main tasks was removing all the overspray that may have gotten on the vehicle.
Education
Webster Schroeder High School
Webster, NYSkills
- Attention to detail
- Quality control
- Customer service
- Client relationship management
- Effective communication
- Time management
- Team collaboration
- Problem solving
- Hospitality and accommodation
Timeline
Car Detailer
Volvo Cars of Rochester
06.2024 - 09.2025
Car Detailer/Head Detailer
Piehler Jaguar Land Rover
06.2021 - 05.2026
Car Detailer
Ziehbart
03.2019 - 08.2019
Pizzeria
Marks Pizzeria
10.2016 - 02.2021
Webster Schroeder High School