Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
14
14
years of professional experience
Work History
Sr. Field and Services Engineer
Catapult Sports
01.2022 - Current
Over 100 Projects managed and headed projects from pre-sales to client handover. Full end to end technical ownership of projects.
More than 130 systems: Monitoring, maintenance and updating of existing tracking systems (RF, GPS and LPS systems) operate within outlined service level agreements.
Monitor Installation of system, test & turn-up system, and train clients on use of system.
Manage multiple projects w/ multiple vendors/contractors concurrently and deliver them on time and under budget.
Generate and design Network Systems, contractor Scope of Work, "as built" documentation and Design Docs.
Ownership of product validations, regional QA, and internal documentation upkeep.
Led design and development of sports performance analytics tools.
Collaborated with cross-functional teams to drive innovative engineering solutions.
Mentored junior engineers, fostering skill development and knowledge sharing.
Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
Wrote, reviewed and edited technical document in accordance with template requirements.
Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
Participated in formal internal design reviews of proposed products and components.
Developed cost estimates and project specifications for proposals.
Reviewed technical drawings developed by CAD technicians and drafters.
Improved client satisfaction with detailed progress reports and proactive communication during project execution phases.
Developed comprehensive maintenance schedule for critical machinery, extending equipment lifespan and minimizing production delays.
Trained and mentored junior engineers, providing guidance and direction.
Created detailed reports on engineering activities and findings.
Director of Operations and Services
PTW America, LLC
01.2020 - 01.2022
Own control over end-to-end management of all routine operations of company for accomplishment of complex objectives.
Streamline operational processes by successfully coordinating with different departments.
Regulate multiple processes by closely monitoring budget processes, understanding different department functions, and resolving various issues.
Deliver valuable support to management for development of creative plans for future business ventures.
Directed department operations by administering and assigning duties to 25 employees.
Formulated and executed effective strategies to maximize operational efficiency.
Streamlined operational processes to enhance efficiency and reduce turnaround times.
Led cross-functional teams to implement strategic initiatives improving productivity and service quality.
Facilitated training programs for staff, fostering a culture of development and operational excellence.
Analyzed workflow data to identify bottlenecks and propose actionable solutions for enhanced performance.
Managed vendor relationships, optimizing procurement processes and reducing costs through strategic negotiations.
Oversaw resource allocation to ensure optimal utilization of workforce and material resources across operations.
Installation Supervisor
CBM of America
01.2019 - 01.2021
Developed sales proposals by collaborating with customers.
Directed 15/3 man teams of technician to complete projects from initiation to successful installations.
Aided in seamless execution of installation process by ensuring timely delivery of materials and specific tools.
Ensured quality of each order by introducing best practices.
Tracked all aspects of order flow by utilizing internal project management software.
Maximized profitability and reliability by closely coordinating with internal departments.
Supervised installation teams to ensure compliance with project specifications and safety regulations.
Coordinated scheduling and logistics for multiple concurrent installation projects, optimizing resource allocation.
Trained new staff on installation procedures, safety standards, and equipment operation to enhance team competency.
Conducted quality inspections of completed installations, identifying areas for process improvement and corrective action.
Led cross-functional meetings to communicate project updates and resolve any operational challenges affecting installations.
Consistently met deadlines through efficient task delegation among team members based on individual strengths and expertise levels.
Regional Operations Manager
Medina Consulting LLC
01.2018 - 01.2019
Headed projects by providing technical assistance during bidding, OSP and ISP design, and permitting and OSP and ISP construction.
Ensured successful installation and operation of a fiber optic network while delivering efficiency reviews and value engineering options.
Controlled production budget for effective project designing while communicating with clients, consultants, project personnel, and inspecting authorities.
Created more than 100 approved Method of Procedures (MOP), technical writing and electrical one lines for proper installation.
Utilized the application of theoretical and practical OSP design for preparation of detailed drawings/models.
Developed, modified, and optimized the design process by coordinating with engineering teams using CAD.
Exercised leadership skills by directing, monitoring, and controlling OSP construction design team.
Critical Infrastructure Engineer / Manager
Time Warner Cable and Spectrum
01.2015 - 01.2018
Succeeded in choosing proper transmission equipment, including fibers (SM, MM, and POF) and lasers.
Selected Construction, DC Power, Critical Back-up systems, and OSP Vendors for Burial or Aerial Fiber installation while inspecting project quality.
Executed multiple tasks, such as regulating routine processes, managing on-call rotation, developing team, and administering budget.
Supervised all projects, including building structure from Ground up, HVAC installation /maintenance, Generator Installation / Maintenance, and DC Power Plants.
Installed and maintained Tower Construction (Build & Teardown) and all Utility Service Upgrades for 32 Headend/Hubs in South Carolina & North Carolina.
Managed multiple plant activities, such as leading staff, distributing off-air, satellite, microwave, and digital transport programming up to the OSP, and utilizing coaxial cable, microwave, and fiber optic transmission technologies.
Controlled vendor contracted maintenance and break/fix programs, regarding ISP and building construction.
Created manual drawings and mapped optical and copper network by utilizing Visio.
Leveraged advanced knowledge of RF and IP technologies, HFC design, as well as optical test equipment.
Designed and implemented robust network infrastructure solutions to enhance system performance.
Conducted regular system audits to identify vulnerabilities, ensuring compliance with security standards.
Mentored junior engineers on best practices in network design and troubleshooting techniques.
Evaluated emerging technologies, recommending strategic investments to improve service offerings and reduce operational costs.
Established monitoring protocols for network performance, resulting in proactive issue resolution and improved uptime.
Implemented best practices in change management to minimize disruptions during critical system updates.
Migrated legacy systems to modern platforms for increased efficiency and reduced maintenance costs.
Managed projects from inception to completion, meeting deadlines while staying within budget constraints.
Field Operations Supervisor
Optelian Access Networks Corporation
01.2012 - 01.2015
Administered staff to distribute CWDM/DWDM systems, including rack/ stack, power up of equipment, test and turn-up and commissioning.
Increased overall productivity by setting priorities for leads and reviewing staff performance.
Connected and shared information via Telecom transmission and associated topologies, such as P-T-P, BLSR, UPSR.
Understood SONET, Fiber Channel, and transmission protocols while adhering to Ethernet and IP protocols.
Eliminated potential inaccuracies by installing the system and providing technical support.
Played integral role in network and module configuration, staging and configuration, full commissioning, and testing.
Supervised daily operations to ensure compliance with safety protocols and productivity standards.
Trained and mentored 15 team members on equipment usage and operational procedures.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Trained workers in proper methods, equipment operation and safety procedures.
Office Registered Nurse at Lexington Medical Center Heart and Vascular - CardiologyOffice Registered Nurse at Lexington Medical Center Heart and Vascular - Cardiology