Mitchelle Velasquez
Gonzales,LA
Summary
Hiring coordinator with extensive experience across various industries, recognized for exceptional customer service and effective recruitment strategies. Expertise in managing front office operations, including multi-line phone systems and scheduling, while overseeing the entire hiring process, including background checks and drug tests. Proficient in MS Office, Millennium, PowerPoint, Excel, and QuickBooks, contributing to enhanced office efficiency.
Overview
2020
2020
years of professional experience
Work History
Hiring Coordinator
Brand Safeway
2022 - 2023
- Coordinated recruitment efforts to streamline candidate sourcing and improve overall hiring efficiency.
- Managed applicant tracking system to ensure accurate documentation and timely follow-up with candidates.
- Collaborated with department managers to identify staffing needs and develop targeted job descriptions.
- Conducted initial screening interviews, assessing candidate qualifications against job requirements.
- Worked closely with HR teams to ensure seamless onboarding processes for new hires, setting them up for success from day one.
- Identified gaps in skill sets across departments by analyzing workforce data, aiding in strategic workforce planning initiatives.
- Managed data entry processes to ensure accuracy and completeness of information.
- Utilized advanced Excel functions to streamline data organization and reporting tasks.
- Developed and maintained documentation for data entry procedures, enhancing team training resources.
- Maintained high levels of focus, entering large volumes of data accurately within tight deadlines.
CONVEYOR INSTALLER
IMI Global logistics
05.2018 - 06.2019
- Installed conveyors, operated forklift, handled material and paperwork
- Handled power tools
FRONT DESK RECEPTIONIST
Carmen y santos Beauty salon
07.2018 - 12.2018
HOST
Los jefes grill
05.2017 - 07.2017
- Greeted and acknowledged guests and seated patrons by escorting them to assigned table, or communicated delays and offer additional services such as beverages to keep them occupied while waiting.
- Presented menus, created personal dining experience, answered questions, and offered information on menu items, beverages, and specials.
- Accepted and organized reservations, and prioritized reservations to accommodate customers.
- Prepared seating assignments prior to service and presented plan to restaurant during pre-shift meeting.
- Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
- Addressed guest requests or complaints, and escalated major complaints to manager
Education
High School Equivalency Diploma - undefined
MLK center
kenner, LA01.2018
Skills
- Customer support proficiency
- Software and hardware knowledge
- Organizational leadership skills
- Effective communication abilities
- High-volume call handling
Honors & Activities
Speak 3 languages, English, Spanish & French
Timeline
FRONT DESK RECEPTIONIST
Carmen y santos Beauty salon
07.2018 - 12.2018
CONVEYOR INSTALLER
IMI Global logistics
05.2018 - 06.2019
HOST
Los jefes grill
05.2017 - 07.2017
High School Equivalency Diploma - undefined
MLK center
Hiring Coordinator
Brand Safeway
2022 - 2023