Mitchelo Dorcin
Miami
Summary
Dynamic professional with a proven track record at Publix, excelling in customer service and team collaboration. Recognized for enhancing staff performance through effective training and problem-solving. Skilled in data management and multitasking, consistently ensuring operational excellence while maintaining a friendly, positive attitude in fast-paced environments.
Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Correctional Officer
Florida Department Of Corrections
07.2024 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Drum Instructor
01.2020 - Current
- Maintained clean workspaces that encouraged focus and safety during practice sessions.
- Fostered a collaborative atmosphere among students by encouraging group practice sessions, fostering teamwork, and enhancing overall musicianship.
- Developed a comprehensive drum curriculum, incorporating various styles and techniques to cater to diverse student interests.
- Managed scheduling of lessons efficiently to optimize studio usage while accommodating student preferences.
Piano Player
01.2020 - Current
- Secured repeat bookings from satisfied clients due to exceptional performances at previous engagements.
- Adapted performance style to suit different venues, ensuring seamless integration of piano playing into overall event atmosphere.
- Performed in multiple charity events to support local causes, contributing to community engagement and outreach efforts.
- Increased proficiency in sight-reading by consistently practicing complex scores under tight timeframes.
Band Member
01.2007 - Current
- Adapted quickly to last-minute changes in setlists or stage arrangements, maintaining professional demeanor under pressure while delivering high-quality performances.
- Rehearsed extensively to ensure tight musical performances at every show, resulting in increased bookings and positive reviews.
- Sight-read musical parts during initial rehearsals.
- Collaborated with fellow band members to develop a unique sound and style, setting the group apart from other acts.
Volunteer
Church
01.2005 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Maintained a high level of professionalism during all interactions, upholding the band''s reputation in the music community.
- Assisted musicians with percussion needs to align with performance goals.
Deli Supervisor
Publix
03.2021 - 10.2024
- Reviewed and updated department signage to ensure accurate pricing, nutritional information, and allergen warnings for customers.
- Conducted weekly audits of perishable items for freshness and quality assurance purposes, ensuring compliance with company guidelines.
- Contributed to the overall store success by participating in staff meetings, providing constructive feedback, and implementing suggested improvements.
- Improved staff performance through regular training sessions, coaching, and performance evaluations.
Education
No Degree - Computer And Information Systems
Miami Dade College
Miami, FL05-2026
High School Diploma -
Lighthouse Christian Academy
Homeschool06-2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Data entry
- Computer operations management
- Data management
- Multitasking and organization
- Incident logs
- Flexible schedule
Accomplishments
- Achieved Top Shot Award by completing Shooting drills with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Seized 5 weapons during random cell searches.
- Supervised team of 3 staff members.
- Routinely supervised more than 240 detainee inmates.
Certification
- Certified Correctional Officer, Florida Department of Corrections - 07/26/2024 - Present
Languages
English
Native or Bilingual
Spanish
Limited Working
Creole
Professional Working
Top Shot Award 100%
Given different scenarios to reenact and performed them flawlessly with no errors
Timeline
Correctional Officer
Florida Department Of Corrections
07.2024 - Current
Deli Supervisor
Publix
03.2021 - 10.2024
Drum Instructor
01.2020 - Current
Piano Player
01.2020 - Current
Band Member
01.2007 - Current
Volunteer
Church
01.2005 - Current
No Degree - Computer And Information Systems
Miami Dade College
High School Diploma -
Lighthouse Christian Academy
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