Mitchel Steven Hurlburt
Anaheim,CA
Summary
Hardworking and passionate job seeker with strong organizational skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Extra Space Storage
11.2021 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Delivery Driver
Ready Refresh Water
03.2021 - 10.2021
- Verified accuracy of all deliveries against order forms.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected load security and checked for damages.
Delivery Driver
FedEx:Ground
06.2016 - 02.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Education
High School Diploma -
Eleanor Roosevelt High School
Eastvale, CA05.2011
Skills
- Store Organization
- Customer Relations
- Issue Resolution
- Team Building and Leadership
- Customer Experience
- Sales Growth
- Upselling and Cross Selling
- Store Opening and Closing
Timeline
Assistant Store Manager
Extra Space Storage
11.2021 - Current
Delivery Driver
Ready Refresh Water
03.2021 - 10.2021
Delivery Driver
FedEx:Ground
06.2016 - 02.2021
High School Diploma -
Eleanor Roosevelt High School
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