Dynamic operations manager with a strong work ethic and proven success at A & R Home Repair and Construction. Expert in project estimation and resource allocation, ensuring timely project completion and client satisfaction. Skilled in equipment maintenance and fostering positive customer relations, driving repeat business through exceptional service.
Overview
14
14
years of professional experience
Work History
Owner/Operator
A & R Home Repair and Construction
04.2018 - Current
Managed daily operations, ensuring timely project completion and client satisfaction.
Coordinated subcontractors and suppliers for efficient workflow and resource allocation.
Developed and implemented quality control measures to enhance service delivery standards.
Oversaw budgeting and financial management to optimize profitability of projects.
Established strong customer relationships through effective communication and follow-up services.
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Kept all building areas and equipment functional and well-organized to promote business performance.
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Dropped and hooked trailers and changed configuration of equipment.
Fastened chains, straps, covers, and binders to secure load during transit.
Completed routine maintenance on truck to keep in working order.
Project Estimator/ Manager
Paul Davis Systems
02.2016 - 04.2018
Developed accurate cost estimates for restoration projects using advanced estimation software.
Analyzed bid documents and specifications to ensure compliance with industry standards.
Delivered accurate estimates within tight deadlines by utilizing effective time management skills and prioritizing tasks effectively.
Evaluated subcontractor bids to ensure accurate pricing and scope inclusion for each project.
Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
Reviewed and approved invoices and change orders to monitor project expenses and reflect any change to scope in project budget.
Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
Conducted site visits to gather information and data on project locations, infrastructures and conditions.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Warehouse Manager
Casters of Jackson
04.2012 - 02.2016
Oversaw daily warehouse operations, ensuring compliance with safety protocols and standards.
Managed inventory levels using warehouse management systems to optimize stock availability.
Education
High School Diploma -
Vicksburg High School
Vicksburg, MS
Associate of Arts - Business Administration And Management
Hinds Community College
Vicksburg, MS
07.2003
Skills
Operations management
Languages
Spainish
Limited Working
Timeline
Owner/Operator
A & R Home Repair and Construction
04.2018 - Current
Project Estimator/ Manager
Paul Davis Systems
02.2016 - 04.2018
Warehouse Manager
Casters of Jackson
04.2012 - 02.2016
High School Diploma -
Vicksburg High School
Associate of Arts - Business Administration And Management
Roofing Technician/General Labor Construction Worker at Awe Home Repair and ConstructionRoofing Technician/General Labor Construction Worker at Awe Home Repair and Construction