Job Search Status
Open to workDesired start date: Flexible
Open To Work
Mitesh D Patel
Hanover Park,IL
Work Preference
Summary
I am a highly organized and dedicated professional with collaborative approach and results-driven focus looking for a long-term position within the position available in the company.
Overview
13
13
years of professional experience
Work History
Current Position
SUNSTAR AMERICA
Schaumburg, IL
05.2025 - Current
- Working as a machine operator in a manufacturing unit. Learning different machines in the manufacturing process and making sure the quality control is at its best after the process is done.
Business Supervisor From Aurora Center
UPS
Addison, IL
01.2022 - 01.2026
- Over all watch on drivers and dispatch the PM side of the day with pickups and concerns to make sure the timecards are error free. In case of accident or injury, investigate the incident and present the report to the manager and the safety committee to review and make a final decision and come up with a safety strategy to prevent future occurrence.
- Manager coverage in case of his vacation making sure the team is assigned the task on a daily basis. As a covering manager I have to make sure to engage the team and drive the results to be achieved for the week on rides, over allowed and safety.
- I also cover dispatch in absence or vacation coverage for a dispatch supervisor. This position includes the shift change from my regular base hours; this is an overnight shift. The dispatch position includes the amount of work a driver is going to be dispatched on the daily basis ensuring the right work on the cars. Also make sure to co-ordinate with the team if there are any special deliveries which need attention.
- Trained and mentored new staff, fostering a culture of continuous improvement.
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Supervised daily operations, ensuring compliance with safety regulations and company policies.
- Trained and mentored team members to enhance productivity and workflow efficiency.
- Analyzed operational processes to identify areas for improvement and drive strategic initiatives.
- Coordinated logistics activities, optimizing delivery schedules and resource allocation.
- Supervised daily operations to enhance workflow efficiency and team productivity.
- Developed training programs to improve staff performance and operational knowledge.
- Implemented process improvements that reduced operational delays and enhanced service delivery.
- Completed bi-weekly payroll for 80 employees.
On Road Supervisor
UPS
Addison, IL
05.2019 - 12.2021
- On Road Supervisor managing hours of service for the drivers.
- Train and follow up with methods of evaluation and observation throughout the year and manage safety to its highest quality.
- Control the dispatch on the driver line to make sure that the work is distributed equally to the drivers according to their respective areas with few exceptions if needed.
- Drive results-based training focused on employee development and engagement resulting in improved performance in key operation metrics
- As an on-road supervisor, responsibilities make sure the methods are reviewed with the driver in front of the manager to eliminate any questions in regards to the ride and also make sure that what are the expectations from the driver going forward.
- Supervised daily operations of transport routes, ensuring timely deliveries and adherence to safety standards.
- Coordinated with drivers to optimize delivery schedules, enhancing route efficiency and reducing operational delays.
- Trained and mentored new employees on best practices for route management and customer service protocols.
Part Time Supervisor
UPS
Addison, IL
01.2016 - 04.2019
- Major responsibilities to make sure that the loaders are trained up-to the standard and follow the PPH Goal every day without misloading the packages in the different truck.
- Work as a team to get the result base production for the entire center and also the building.
- Perform asset protection audits. Accountable for loss prevention dashboard
- Adheres to safety compliance and OSHA requirements
- Managed the full-time position in absence of full-time supervisor and make sure that everything is covered and all the documentations are submitted as needed on daily bases
- Supervised daily operations to ensure efficient package processing and delivery timelines.
- Trained and mentored staff on safety protocols and operational best practices.
- Coordinated workflow among teams to optimize productivity and resource allocation.
- Implemented process improvements that enhanced operational efficiency and reduced delays.
- Monitored performance metrics to maintain high standards of accuracy in package handling.
- Developed training materials to support onboarding of new employees effectively.
- Conducted regular audits to ensure compliance with company policies and safety regulations.
- Established clear expectations regarding punctuality and attendance policies for all employees, fostering a culture of accountability within the organization.
- Collaborated with management to strategize solutions for service challenges and customer satisfaction improvements.
Sorter and Loader as Part Time
United Parcel Service, UPS
Addison Il
05.2015 - 12.2015
- As a sorter and loader there were many responsibilities such as:
- Sort the packages as they come down the slide and also make sure that labels are faced in the right direction.
- Load the packages in the right shelf by putting a HIN number on it.
- Make sure the multiple packages in bulk with the same address are loaded last in the package car that way it makes the drivers job easy to get them out first.
- Always load the packages facing the address towards the driver as it becomes easier for the driver to pull the package he is looking for and also inform if I made any changes to the loading position.
- Monitored inventory levels and reported discrepancies to management for timely resolution.
- Implemented improvements in sorting techniques, resulting in increased throughput and accuracy.
- Conducted regular maintenance checks on equipment to prevent operational downtime.
- Used hand-held scanners to sort items into specific categories.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Inspected items for damage or defects before sorting as part of quality control process.
Assistant Manager
Lively Liquor
Elk Grove village, IL
10.2012 - 05.2015
- Ordering the required products for the store.
- Any new products in the store needs to have a price tag before putting it on the shelf.
- Keep track of the inventory and control the inventory flow as needed.
- The beer cooler needs a restocking and always uses the FIFO method as the beer has expiration dates.
- Displays needed to be made as per the requirements.
- Developed promotional strategies that increased product visibility and customer engagement.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Conducted performance evaluations and provided constructive feedback to employees.
Education
Bachelor in Commerce - Accounting
University of Mumbai
MUMBAI06.2008
Skills
- Computer Skills: Microsoft Word, Excel and Power Point Software Installation, Browsing the web
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
Accomplishments
- Achieved result by completing task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of over 80 staff members.
ADDITIONAL INFORMATION
Languages: English (fluent), Hindi (fluent), Gujarati (fluent).
Timeline
Current Position
SUNSTAR AMERICA
05.2025 - Current
Business Supervisor From Aurora Center
UPS
01.2022 - 01.2026
On Road Supervisor
UPS
05.2019 - 12.2021
Part Time Supervisor
UPS
01.2016 - 04.2019
Sorter and Loader as Part Time
United Parcel Service, UPS
05.2015 - 12.2015
Assistant Manager
Lively Liquor
10.2012 - 05.2015
Bachelor in Commerce - Accounting
University of Mumbai