Mithila Khounthavong
South Plainfield
Summary
Proven Accounts Representative with a track record of enhancing financial processes at IlR Cornell University. Excelled in cash flow management and critical thinking, achieving a significant reduction in account discrepancies. Skilled in multitasking and effective communication, adept at improving customer satisfaction and streamlining payment processing.
Competent Accounts Receivable Specialist bringing 19 years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Accounts Representative
IlR Cornell University
09.2004 - 06.2024
- Primary responsibilities include analyzing, tracking and monitoring of account balances; processing & execution of financial transactions; assisting in unit account reconciliation and in individual travel reporting & reimbursements; and processing miscellaneous reimbursement & advance transactions.
- Conducted regular account reviews and monthly distributed financial reports for NYC office.
- Serves and support for the Registrar billing process for all training programs using Salesforce.
- Reviewed and process purchase order requisitions.
- Contacted customers to assess satisfaction and current needs.
- Responded to customer inquiries and provided detailed account information, such as invoice payments status
- Maintained accurate records of customer accounts and payments.
- Processed all vendors' invoices payment
- Ordered office supplies
- Interface with various departments and other remote locations and serves as a Liaison between NYC, Ithaca and Buffalo.
- Worked closely with University Business Center and Procurement department for all financial related matters.
Assistant Manager
Pacific College Of Oriental Medicine
02.2002 - 09.2004
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Reviewed and processed staff timecards
- Serves as back-up Bursar with payments and sales
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Assisted CFO and the Dean of special projects and assignments.
Education
Associate of Business Administration -
Kingsborough Community College
Brooklyn, NY06-2004
Skills
- Invoice processing
- Cash flow management
- Payment processing
- Multitasking
- Updating customer accounts
- Multitasking Abilities
- Reliability
- Critical thinking
- Organizational skills
- Effective communication
Certification
Industrial Labor Relation Cornell University (ILR School)
Human Resources Studies - Certification
Financial Focus credits - Off-site
Languages
English
Professional Working
Timeline
Accounts Representative
IlR Cornell University
09.2004 - 06.2024
Assistant Manager
Pacific College Of Oriental Medicine
02.2002 - 09.2004
Associate of Business Administration -
Kingsborough Community College
Similar Profiles
Erick GarmaErick Garma
Claim Team Manager at Auto ILRClaim Team Manager at Auto ILR
Zhuoyi ChenZhuoyi Chen
Jugular Vein Pressure Measurement (Group Project) at Cornell University, University Of PittsburghJugular Vein Pressure Measurement (Group Project) at Cornell University, University Of Pittsburgh
ALINA VERBAALINA VERBA
Machine Operator at ILR IndustriesMachine Operator at ILR Industries
VIJAY VEDULAVIJAY VEDULA
Consultant at WiproConsultant at Wipro
Tania SmithTania Smith
Shift Supervisor at StarbucksShift Supervisor at Starbucks